01-10-2018 02:57 AM
Good day.
I have a question about BackupExec 2010 R2.
I deleted User mode driver which was under “Kernel mode driver” because it did not work after windows update.
And I cannot find how to create User mode driver.
It was under All Device.
Would you please help me how to create the backup drive?
01-10-2018 03:27 AM
In BE 2010 I think TAPEINST.EXE may put it back (not 100% sure as a very old version)
01-10-2018 04:03 AM
I tried, but It did not work.
01-10-2018 07:33 AM
The User Mode drivers are not visible in Windows Device Manager and I didn't think that you could delete them unless you deleted files.
01-10-2018 01:05 PM
You may want to run thru this technote below in particular
httpshttps://www.veritas.com/support/en_US/article.000026013
Disable/Delete the Device in the Backup Exec console.
Then disable/delete it in Windows and go thru the process of deleting the Orphan/Hidden devices.
://www.veritas.com/support/en_US/article.000026013#Verify_OS
https://www.veritas.com/support/en_US/article.000026013#Detect_orphans
Reboot and Run Tapeinst.exe
There is a registry key in this article you can try workaround around that may help in this article.
This all Assumes the hardware is detected properly by the OS.
https://www.veritas.com/support/en_US/article.000082895