Can anyone help with the following:
We cannot get Backup Exec 2010 to back up some of our Exchange environments. The jobs that fail are
Final error: 0xe0000383 - Failed to log on to Microsoft Windows. Ensure that your logon credentials are correctly entered and that they meet the following minimum requirements to log on to a Windows computer: - The credentials used are a member of the Backup Operators group. - For Windows Vista/2008 and later, the credentials have the Log on as a batch job privilege.
This is very frustrating as all of the permissions appear to be correct.
We have created several backup service accounts to test, tried the domain admin accounts, etc and the same error results. To confirm, the service account is a member of Backup Operators, has Log on as a Batch and Service on the Exchange server and is a member of the Organization Management security group for Exchange Admins. Additionally the account has a mailbox with the same name linked to the account.
This same account can backup the volumes on the server (Drive C) and take a system state backup. Only when selecting the Exchange stores and running the job does this error occur. Within the properties of the job all the creditials report back as fine and "successful" when tested. The job has been deleted and recreated to no effect.
All security events in the eventlog suggest the logon was successful.
We also have another three almost identical domains each with its own Exchange Organization. Two of these Exchange servers backup fine, the other is giving the same error. This job runs as a domain admin and the settings for each domain and account are identical yet only 2 of out 3 servers back up correctly.
Does anyone out there have any idea what I'm supposely missing here??
