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Backup Exec - 33808

Androsov
Level 3

I have Backup Exec 2010 R2. I receved next error message in Event Log:

Source: Backup Exec

ID: 33808

There was an error during B2D command processing.

Drive: ReadMTFData() ReadFile failed (G:\DailyRotate-03\B2D000232.bkf).  Error=23

 

Drive G: is USB external device.

What's the problem?

Michael

1 ACCEPTED SOLUTION

Accepted Solutions

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

Please check link below

http://www.symantec.com/docs/TECH130540

Ensure you are on version BE 2010 r2 , Will suggest you to upgrade it to BE 2010 r3 sp2 updates so that BE 2010 is fully upto date, Also ensure you were the B2d folder is located your Antivirus is not scanning it so you can exclude that folder from live scanning

 You can check few more link

http://www.symantec.com/docs/TECH68484

Thanks

View solution in original post

4 REPLIES 4

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

Please check link below

http://www.symantec.com/docs/TECH130540

Ensure you are on version BE 2010 r2 , Will suggest you to upgrade it to BE 2010 r3 sp2 updates so that BE 2010 is fully upto date, Also ensure you were the B2d folder is located your Antivirus is not scanning it so you can exclude that folder from live scanning

 You can check few more link

http://www.symantec.com/docs/TECH68484

Thanks

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...the OP mentioned they are already on R2!

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Androsov,

 

Is your USB drive online while trying to do the backup? What speed is it, and what speed USB port is connected to?

If you download and run the b2dtest.exe tool from the Symantec site, does it give you any errors or state the USB drive isn't acceptable to host the B2D folder?

Thanks!

Backup_Exec1
Level 6
Employee Accredited Certified
Hi There that was a typo were I wanted to right r3 and considering his version r2 only I suggested him to upgrade to r3, thanks for correcting it though.