cancel
Showing results for 
Search instead for 
Did you mean: 

Backup Exec APPCRASH

Stephen_O_Conno
Level 2

Seeing sudden APPCRASH issues with Backup Exec 2010 R2.  This appears to be following latest windows updates.Details of the crash below.  This installation of BE has been running without any issues for almost a year and this is the first time this error has appeared.  Any help appreciated.

 

Description:

Stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: BkupExec.exe

Application Version: 13.0.4164.106

Application Timestamp: 4c98f9f0

Fault Module Name: mscorwks.dll

Fault Module Version: 2.0.50727.5653

Fault Module Timestamp: 4d54a59c

Exception Code: c0000005

Exception Offset: 00000000001dfa64

OS Version: 6.0.6002.2.2.0.272.7

Locale ID: 2057

2 REPLIES 2

AmolB
Moderator
Moderator
Employee Accredited Certified

Run a repair install of .net framework. If still the issue persists uninstall .net reboot the server 

and then install it again.

Stephen_O_Conno
Level 2

Hi AmolZeroCool

I have carried out your suggestion.  I carried out the repair as per instructions in article http://support.microsoft.com/kb/306160

This made no difference.  I then uninstalled .netframework and rebooted the server.  I have now reinstalled .net (3.5 sp1) and still have the same error when launching Backup Exec.