Backup Exec DLO

[Walid_Samy]

Dear all,

I'm using BackupExec V.10 with DLO option installed.
The problem occured,when i tried to make a backup on a workstation (WinXP&MS office 2003) by using the DLO client.
whenever i tried to backup an opened MSword Doc file a warning occured with the following message " d:\x.doc is in use by another application. It will be retried."
while the backup process succeeded if i closed the same file with no warnings.
Note . Advanced open file option is not installed, but i think it's not the reason for the problem as i tested it with the Advanced open file option and the problem still the same

[Ajit_Kulkarni]

Hello,

I request you to stop the antivirus services on the workstation while taking backup and check the result.

Regards

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[Walid_Samy]

Dear Sir,

I checked out and i found that there is no antivirus installed on the workstation with the DLO client. The problem occured only with the MS-Word files when i save the changes made to this files while it is still opened.
With a warning alert that the file is in use by another application. and another maintenance informational alert that the file was detected as a deleted file.
Thank you for your co-operation.

[Renuka_-]

Hello,


The agent is not able to backup open files, it is recommended to use AOFO option to backup open files or to back them up when they are closed.

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