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Backup Exec Remote Agent Error

jpetin
Not applicable

I'm unable to install Remote Agent for Windows.  Installation log for the operation follows. Any help appreciated.

Symantec Backup Exec Remote Agent (TM) 13 Installation Log


02-25-2011,12:16:55 : Windows Operating System Version: 5.2
02-25-2011,12:16:55 : Executing managed _Setup:
02-25-2011,12:16:55 : C:\BEW-b55dc5085d9e44889ca8902663e3c78c\VxPushRA\RAWS32\install\_Setup.exe
02-25-2011,12:16:56 : Loading XML from:
02-25-2011,12:16:56 : C:\BEW-b55dc5085d9e44889ca8902663e3c78c\VxPushRA\RAWS32\install\IFProducts.xml
02-25-2011,12:16:56 : ArgsDataParser::InitDictionary
02-25-2011,12:16:56 : AgentSeqDlgs::RawsDlgSequence
02-25-2011,12:16:56 : Set RAWS Media path: C:\BEW-b55dc5085d9e44889ca8902663e3c78c\VxPushRA\RAWS32\install\media\
02-25-2011,12:16:56 : RawsDlgSequence::CheckInstMode
02-25-2011,12:16:56 : BEOperations::BE_GetInstalledProdCodeVersion()
02-25-2011,12:16:56 : RawsDlgSequence::ValidateCmdLine.
02-25-2011,12:16:56 : BEOperations::BE_GetInstalledProdCodeVersion()
02-25-2011,12:16:56 : Terminal Services enabled.
02-25-2011,12:16:56 : Terminal Services server has been set to Install mode.
02-25-2011,12:16:56 : Launching Silent Install
02-25-2011,12:16:56 : Running in Installation mode
02-25-2011,12:16:56 : AgentSeqDlgs::ADlgWelcome
02-25-2011,12:16:56 : AgentSeqDlgs::ADlgInstallType
02-25-2011,12:16:56 : RawsDlgSequence::CheckInstalledProducts
02-25-2011,12:16:56 : BEOperations::BE_GetInstalledProdCodeVersion()
02-25-2011,12:16:56 : BEOperations::BE_GetInstalledProdCodeVersion()
02-25-2011,12:16:56 : AgentSeqDlgs::DlgChooseCustom
02-25-2011,12:16:56 : AgentSeqDlgs::ADlgPublishRemoteSrv
02-25-2011,12:16:56 : AgentSeqDlgs::AdlgInstallComplete
02-25-2011,12:16:57 : AgentSeqDlgs::Misc_BE_CommonOps
02-25-2011,12:16:57 : The install encountered an unexpected error: Configuration system failed to initialize
02-25-2011,12:16:57 : at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey) at System.Configuration.ClientConfigurationSystem.PrepareClientConfigSystem(String sectionName) at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(String sectionName) at System.Configuration.ConfigurationManager.GetSection(String sectionName) at System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName) at System.Diagnostics.DiagnosticsConfiguration.GetConfigSection() at System.Diagnostics.DiagnosticsConfiguration.Initialize() at System.Diagnostics.DiagnosticsConfiguration.get_IndentSize() at System.Diagnostics.TraceInternal.InitializeSettings() at System.Diagnostics.TraceInternal.TraceEvent(TraceEventType eventType, Int32 id, String format, Object[] args) at System.Diagnostics.Trace.TraceError(String message) at Symantec.IFrameSDK.CommonOps.CRegOps.ReadRegValue(String& oValue, String sValueName,
02-25-2011,12:16:57 : The return code is: 1603
02-25-2011,12:16:57 : ERROR: Installation failed with error 1603. GetLastError = :0

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AmolB
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Refer to http://www.symantec.com/docs/TECH130405