Backup Jobs failing with error E000FE36

[Piotr_Suplat]

Hello,

I am having an issue with my BackUp Exec. It is apparantly a well know issue, but non of the solutions I could find on the web worked for me.

So to start this is my system design at the moment:

Backup exec is 2014 version 14.1 rev 1786 64-bit, with service pack 1 installed. The software is running on a VMware virtualised Server 2012. The disk to which the data is being backeud up is an iSCSI target living on a Synology storage array.

Problematic system is a file share server running under Server 2012, where the disks with shared data are iSCSI targets also living on a Synology storage array (not the same as the backup one, they are different boxes).

The jobs fails on random files, no pattern that I can see. Originally I was backing up the entire shared folder (aroung 300GB) but when it all starder failing I split it down to smaller or larger chunks where I backup data by departments. As a reasult now I have around 10 jobs. This helped a bit as not majority or data is backed up, but still 2--5 jobs will fail with the E000FE36 error. Again random files, no patter and the same backup job will run ok the next day.

I have tried with AOFO switched on and of with Shadow copies storage enabled and disabled on th client server, pretty much any combinatin of properties I could have think of, but still no joy :(

Any ideas what might be the cause of this problem?

[pkh]

What are the error messages?

[Piotr_Suplat]

Backup- \\eubiuksh01.eu.brothergroup.net\E:Directory Data\Departments\Technical\Public\TN-7000-3000 DR Roller recycle\TN3000 Leakage Investigation\Step 4 - Drying time after cleaning\Photos\ was not found, or could not be accessed.

None of the files or subdirectories contained within will be backed up.

V-79-57344-33967 - The directory or file was not found, or could not be accessed.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN-7000-3000 DR Roller recycle\TN3000 Leakage Investigation\Step Final - Technical evaluation of 4 limit samples and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN-7000 and TN3000 roller in TN6000 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN2000 tooling and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner cap - fitting test report and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Cap Label and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Filling Machine Data and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Recycle Production in MIE and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Room Pictures and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Yield Tests and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TonTon Drawing and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Tooling Transfer and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\User Guides and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\VICKY and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Yoshi's Training_2013 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\ZL Printer and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\設備保全 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Secure and its subdirectories.



V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

BackupV-79-57344-34108 - An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly resynchronized with the original volumes.

Verify- \\eubiuksh01.eu.brothergroup.net\E: BIUK_DATASTORUnexpected end of backup set encountered on Shared Data Backup Target.

V-79-57344-34004 - End of data set was unexpectedly encountered.

The service account that is used to run the jobs has full unrestricted access to the files, all files are in place nothing is missing as the error messages suggest.

[Piotr_Suplat]

Below are the error massage from one of the jobs. The service account used to run the jobs has full, unrestricted access to the files, and nothing is missing as the error messages suggest.

Backup- \\eubiuksh01.eu.brothergroup.net\E:Directory Data\Departments\Technical\Public\TN-7000-3000 DR Roller recycle\TN3000 Leakage Investigation\Step 4 - Drying time after cleaning\Photos\ was not found, or could not be accessed.

None of the files or subdirectories contained within will be backed up.

V-79-57344-33967 - The directory or file was not found, or could not be accessed.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN-7000-3000 DR Roller recycle\TN3000 Leakage Investigation\Step Final - Technical evaluation of 4 limit samples and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN-7000 and TN3000 roller in TN6000 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TN2000 tooling and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner cap - fitting test report and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Cap Label and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Filling Machine Data and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Recycle Production in MIE and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Room Pictures and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Yield Tests and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TonTon Drawing and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Tooling Transfer and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\User Guides and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\VICKY and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Yoshi's Training_2013 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\ZL Printer and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\設備保全 and its subdirectories.



V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Secure and its subdirectories.



V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

BackupV-79-57344-34108 - An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly resynchronized with the original volumes.

Verify- \\eubiuksh01.eu.brothergroup.net\E: BIUK_DATASTORUnexpected end of backup set encountered on Shared Data Backup Target.

V-79-57344-34004 - End of data set was unexpectedly encountered.

[Piotr_Suplat]

Here are some of the errors. The service account used to run the jobs has full unlimited access to the files, and nothing is missing as the error messages would suggest

Backup- \\eubiuksh01.eu.brothergroup.net\E:Directory Data\Departments\Technical\Public\TN-7000-3000 DR Roller recycle\TN3000 Leakage Investigation\Step 4 - Drying time after cleaning\Photos\ was not found, or could not be accessed.

None of the files or subdirectories contained within will be backed up.

V-79-57344-33967 - The directory or file was not found, or could not be accessed.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Room Pictures and its subdirectories.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\Toner Yield Tests and its subdirectories.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Public\TonTon Drawing and its subdirectories.

V-79-57344-65033 - Directory not found. Cannot backup directory \Data\Departments\Technical\Secure and its subdirectories.

V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

BackupV-79-57344-34108 - An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly resynchronized with the original volumes.

Verify- \\eubiuksh01.eu.brothergroup.net\E: BIUK_DATASTORUnexpected end of backup set encountered on Shared Data Backup Target.

V-79-57344-34004 - End of data set was unexpectedly encountered.

[pkh]

Are you backing up to tape? If so, run the vendor's diagnostics utility against the tape library. Make sure you select the write test and that you have stopped all the BE services beforehand. If there are any errors, get the vendor to fix them

[Piotr_Suplat]

No tape. It's a backup to disk job. The disk itself is an iSCSI target

[VJware]

There are multiple causes for this generic error. If running any AV scans, set it to exclude from scanning the BE processes. Secondly, the event viewer on the remote server will contain relevant events which should help. Running a chkdsk may help as well.

Have you enabled debug or better still, logged a support case ?