BackupExec 9.0 Reports Problem

[Jim_Veirs]

When I try to run any reports with BackupExec 9.0 I get the following message: "Unable to run report. No further information available" I checked and and the following directories are created. \\program files\veritas\backup exec\nt\reports\saved\html
If I run a new report I get the following error:
The job failed with the following error: The Crystal Reports DLL reported an error.

Please help.

[Ajit_Kulkarni]

Hello,

We suggest you try stopping all the BEWS services and registering the Crystal Reports DLLs. From command prompt navigate to \program files\veritas\Backup Exec\NT and run REGSVR32 against the following (syntax regsvr32 :(
- crpe32.dll
- EXLATE32.dll
- p2sevt.dll
- p2soledb.dll
Run the report again and observe the results.

Hope this helps you.

Regards


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[Jim_Veirs]

I tried registering the DLL's you methioned and got this error: "crpe32.dll was loaded, but the DllInstall entry point was not found. DllInstall may not be exported, or a corrupt version of crpe32.dll may be in memory. Consider using Pview to detect and remove it'

[Amruta_Purandar]

Hello,


Please upgrade to Backup Exec version 9.1.
We would suggest you download and install it using the
following technotes:


http://seer.support.veritas.com/docs/264658.htm


http://seer.support.veritas.com/docs/262414.htm

# BEWS 9.1 is a free downloadable upgrade inclusive of previously installed
agents and options from Backup Exec 9.0 for Windows Servers agents and
options.

# Update all agents/options on all remote systems.



Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Jim_Veirs]

I upgraded to 9.1 and still can not run any reports. Receiving the same error.

[Jim_Veirs]

Answered correctly in the 9.0 forum. Thanks!

[Sharvari_Deshmu]

Hello,

Thanks for the update this post will be archived.


Regards,null