Hi, Sharvari,
Thank you for your response. There are no other system or application errors other than the TapeAlert one I mention in my first email.
Meanwhile, I clicked the "Device" tab in Backup Exec 10.0 and checked the properties for my Dell 4mm tape drive. The "Cleaning" tab indicated that the device had never been cleaned since Oct 8, 2005 -- when I originally installed Backup Exec. I clicked the Help button, and it mentioned that only robotic tape devices can have cleaning jobs, and that for standalone devices, like my Dell, one should click the "Reset cleaning statistics" when they have manually cleaned the drive. It seems this is the simple solution, but let me ask -- what constitutes a cleaning? It is just a matter of running a cleaning tape through the drive for 30 seconds or so? This is all I do every 3 or 4 months for cleaning. Is that enough to clean from BackupExec's perspective and thus I should also click the reset cleaning statistics every time I do that? Or, is more involved cleaning recommended, such as taking the device apart or using alcohol swabs, etc? I guess that's a question for Dell, but again, from Backup Exec's perspective what constitutes a cleaning that one would reset the cleaning statistics and avoid the TapeAlert error?
Thank you,
Greg
