Hi,
In order to resolve issue please refer to the technotes given below :
"Unable to attach to one of the drives" (a000848c HEX or e000848c HEX) is reported when a job fails.
http://seer.support.veritas.com/docs/266177.htm
Please checked if the account used for backup had Exchange Full Admin rights?
Also checked if the a mailbox is activated ?
Checked if it was hidden from the Exchange Address List?
If all these do not help,please perform following steps :
Mentioned error could occur if the logon account specified is not appropriate or the logon account has insufficient privileges on the resources selected for backup.
Refer to the following steps :
1. Create a new user account.
2. Make this account a member of the Domain Admin group and local Admin
group of Exchange server. Give this account Admin privileges on all the
resources selected for backup.
3. (Exchange 5.5) In Exchange Administrator select the Site or Server and
Go to Files > Properties and click on the 'Permission tab' and add the newly created user account (Step # 1) . After adding this user, grant 'Admin' role to it.
(Exchange 2000) Start System Manager -> Right click the organization
to start "Delegate control" wizard and grant newly created user account (Step # 1) "Exchange Full Administrator" rights
4. Create a mailbox for account created in step # 1 and send some mail to
the other account.
5. Make sure this account is common logon account. To accomplish
this follow the steps given below.
- Start Backup Exec
- Select Tools > Wizards > Logon account wizard
- Add new logon account, type in the credential for the new account.
- Make this account a common logon account.
- Complete the wizard.
6. Create new backup job by selecting the local (or remote machine) and select this newly created account from window.
While selecting the local resource (or remote machine), if Backup Exec does not prompt for the credentials, then after selecting the remote machine | select"resource
credentials" | select existing logon account | click change and select the
newly created logon account.
Thank you !
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