Failing Oracle Backup

[Heath_Higgins]

I have an Oracle 9i server that lately has had trouble backing up the database. Sometimes it works and sometimes it doesn't. I can get the backup to work sometimes by rebooting the media server and restarting the BUEX agent on the Oracle server.

Oracle Server

Windows 2003 Ent, SP2

Oracle 9.2.0.4

BUEX 11d Remote Agent

Media Server

Windows 2003 Std R2, SP2

BUEX 11d Rev.7170

Library-HP MSL2024 with single LTO3 drive

I was planning on installing SP1 this weekend, but not sure if that will help.

Error

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on ch0 channel at 12/13/2007 18:03:52
ORA-19506: failed to create sequential file, name="BE_9lj3h26o_1_1", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
   BEError(0xe0001405) Unknown CORBA exception. Unable to contact the media server. Confirm that the Backup Exec Job Engine service is running on the media server.

[ProjectGuy]

Oracle Recovery Manager (RMAN) backups fail intermittently with error: ORA-19506: failed to create sequential file

http://seer.entsupport.symantec.com/docs/288361.htm

[Heath_Higgins]

thanks. i did find this and it basiclly tells me i'm screwed because symantec knows about the problem, but doesn't know how to fit it. getting nowhere with tech support either!

[Manfredi_Cariss]

The support tell me that next month hotfix36 will be release.

This hotfix may repair the problem ORA-19506

[Manfredi_Cariss]

hotfix 36 was released

i install it

but notthing change!!!