Further to this issue - I am

[Magzy1]

Further to this issue - I am getting the following error in the backup logs:

Job ended: Wednesday, August 26, 2015 at 10:06:31 AM

Completed status: Failed Final error: 0xe00094a1 - The trial period for Backup Exec or for an agent or option has expired.

You must enter the serial number to continue. Final error category: Job Errors

I have the V-RAY installed on the Backup server and am backing up the separate Hypervisor.
The Hypervisor (Windows Hyper-V) has the agent installed and the Windows VMs also have agents installed. I have set the backup so that the only items being backed up are the VMs thmeselves.

Is there any way to get more informative information on which license is failing?

[CraigV]

...created a new discussion around this...

You have obviously activated a license for the trial period and this has lapsed (default is 60 days). Either remove the license by running the license wizard, or buy the license if you require it.

If you can't remove the license, then Symantec support should be able to do this for you.​

Thanks!

[Magzy1]

Hi Craig,

Thanks for the swift reply.

We installed the software yesterday and the licenses show up correctly as V-Ray Tier B and Backup Exec 2015 (there's also a support license listed).

I don't see any other licenses listed in the wizard. I also checked for any .slf files on the server and it only shows those for 14.2.