Hello,
For GRT backups/restore we require following rights for the Backup Exec Service Account
Make sure that Enable Granular Restore Technology is Checked ...
Open job properties-->Exchange
1 : Unique Account (Must not contain words like : admin, administrator...etc)
2 : Must have a Active Mailbox
3 : Must not be hidden from the Exchange Address List
4 :
Must have "Send As" and "Receive As" permissions http://support.veritas.com/docs/23671
5 : Must be Exchange Server Full Administrator
6 : Must be the member of the Domain Admin Group in Active Directory
After assigning these rights we can perform a test :
1 : Open Symantec Backup Exec console
2 : Go to tools-->Options-->Microsoft Exchange
3 : Check the Box "Enable Legacy Mailbox support" click OK (THIS IS ONLY FOR TEST PURPOSE)
4 : Open the Selection list OR we can also create a new one.
5 : Try to Expand Mailboxes...If you are able to see all the Mailboxes...you have done it....
Uncheck "Enable Legacy Mailbox support" ....
Hpoe this helps !