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HPE 1/8 G2 LTO8 30750 Autoloader is unsupported

Posix86749
Level 2

Hi!

I've just installed new server (windows 2016) and VBE 16 on it.

I've connected HPE 1/8 G2 SAS Tape Autoloader (30750) to this new server.

In HCL this tape drive is mentioned as fully supported, but my VBE server says, that it is not. This Tape drive is unsupported. What am i doing wrong?

P.S. The lates driver for this tape is installed.

Version of VBE is 16.0 rev. 1142 (64bit)

1 ACCEPTED SOLUTION

Accepted Solutions

Larry_Fine
Moderator
Moderator
   VIP   

Where, or how, is Backup Exec saying that this device is unsupported?

I would suggest using the Microsoft drivers, not the HPE drivers for the tape drive and robotic library.

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3 REPLIES 3

Larry_Fine
Moderator
Moderator
   VIP   

Where, or how, is Backup Exec saying that this device is unsupported?

I would suggest using the Microsoft drivers, not the HPE drivers for the tape drive and robotic library.

Steve-Young
Level 6
Employee

Have to agree with Larry:

Backup Exec 16 HCL

https://download.veritas.com/resources/content/live/OSVC/100032000/100032805/en_US/be_16_hcl.html?__...

 The foot note indicate you may need a patch for BE 16

https://www.veritas.com/support/en_US/article.100040091

 

Larry, you  are quite right, problem is шт the dirver, but not for library itself, for HBA adapter. Aftet updateting this and rebooting the server. 

Thanks for the answers, colleagues