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NAS backup and user-defined selections

ST2011
Level 3
Backup- nas01
V-79-57344-3844 - The media server was unable to connect to the Remote Agent on machine nas01.
The media server will use the local agent to try to complete the operation.

 

While backing up de NAS through user-defined selections i receive the message above.

Because our systems are monitored via SCOM, we get a daily alert data backup failed.

The backup is good.
How can I disable this warning?

3 REPLIES 3

AmolB
Moderator
Moderator
Employee Accredited Certified

 As you cannot install remote agent on the NAS, these warnings cannot be disabled.

 EDIT: Refer to http://www.symantec.com/docs/TECH17377

itsmeaffinity
Level 6

Hi ,

 

Please see this post

 

https://www-secure.symantec.com/connect/forums/backup-exec-12-help-error-v-79-57344-3844-media-server-was-unable-connect-remote-agent-machin

So sam would be applicable for NAS as it will try to find remote agent so unfortunately no way to supress it but will be really good idea if you post it & so that it may be considered in future release for backupexec product to share idea click on link below

https://www-secure.symantec.com/connect/node/add/idea

That will clear all your dout

 

If this help you can mark this post as resolved

 

Thank You

itsmeaffinity
Level 6

Hi

 

Any updates here can you please mark this post solved if this has resolved the issue

I appreciate your response on same

Thank You