Netware 5.0 High CPU %

[Octavio_Formoso]

I have a Netware 5.0 SP6 server (Proliant ML370 PIII 700) with BE remote agent installed and running.
I have a Windows 2003 R2 with BEWS 10d.
The backup performance of any volume sucks... (2/7 MB per minute) and the proccesor utilization is up to 95%....
I have the las NIC drivers, the las TSA modules, the last of everything... what�s wrong??

Thnaks in advance.

[criley]

As this is a remote server backup the most important factor to consider is the network path between the two servers - you should check NIC & switch/hub port settings (duplex settings should be the same for all - eg. 100MB/Full). Have you ever been able to get more than 2/7MB/min for this server?

You should use TSATEST (http://support.novell.com/cgi-bin/search/searchtid.cgi?10092890.htm) to simulate a backup of the volumes on your NetWare server - if you get good throughput using this then you can rule out your SMS modules as a possible problem.

Do you have any anti-virus software running on your NetWare server? If so, try unloading this and then run another backup to see if this helps.

One final point - high utilization during backups is normal. This is not necessarily a problem..

[Octavio_Formo1]

Thanks for the data.
The server uses a antivirus but it�s down.
the server it�s a test server, so the CPU high utilization is a consecuence of the backup, i�m sure.
I will use the tsatest.. but i think is for local performance... not for network backup performance...
The windows server have a 1Gb NIC, the netware a 100Mb NIC... and the copy procedure between them have a normal procedure.

[criley]

To clarify:

1. Yes, the high CPU utilization is due to the backup but this is normal and not necessarily a problem. Backups and restores are high intensive tasks and will cause a hit on performance which is why they are run out of business hours.

2. TSATEST is a 'local' test but at least this will eliminate the SMS layer as a possible cause of the slow throughput.

It might be useful if you could post the following file:

sys:\system\congfig.txt (type LOAD CONFIG to create an up-to-date copy)

Please ensure that you remove all serial numbers, ip addresses and passwords before posting.

[Octavio_Formo1]

Console.log:

CONLOG-1.04-10: System console logging started Wed Apr 19 11:27:09 2006.
CONLOG-1.04-9: Logging system console to sys:etc\console.log.
CONLOG-1.04-22: Log file size restricted to 100 kilobytes.
Loading module SNMP.NLM
Novell SNMP Agent Module
Version 4.10 March 24, 1998
Copyright 1994-1998 Novell, Inc. All rights reserved.
Auto-loading module TLI.NLM
NetWare Transport Level Interface Library MOAB_B41.611
Version 4.30 June 16, 1998
Copyright 1989-1992 Mentat, Inc. All rights reserved.
Portions Copyright 1989-1998 Novell, Inc. All rights reserved.
Loading module IPXS.NLM
NetWare STREAMS IPX Protocol
Version 4.10a February 12, 1998
Copyright 1989-1998 Novell, Inc. All rights reserved.
Configuring IPXS from IPX configuration file "SYS:ETC\IPXSPX.CFG".
Loading module BCALLSRV.NLM
Backup Call Server MOAB_NDK2
Version 1.02a August 18, 1998
(c) Copyright 1991-1998 Novell, Inc. All Rights Reserved.
Auto-loading module BTRIEVE.NLM
Btrieve NLM
Version 6.10f May 3, 1996


Btrieve Client/Server Database
(C) Copyright 1988-1993, 1996, Novell Inc.
All Rights Reserved.
Auto-loading module CSL.NLM
NetWare Call Support Layer MOAB_NDK.2
Version 2.06b March 6, 1998
(c) Copyright 1991-1998 Novell, Inc. All Rights Reserved.
BCALLSRV-1.02-59: BCALLSRV initializing.
Loading module N100.LAN
Fast Ethernet Adapter from HP
Version 8.12 March 22, 2005
Copyright 1997, 2004 Hewlett-Packard Development Company, L.P.
Auto-loading module ETHERTSM.NLM
Novell Ethernet Topology Specific Module
Version 3.89 January 27, 2003
(C) Copyright 1990 - 2003, by Novell, Inc. All rights reserved.
Auto-loading module MSM.NLM
Novell Multi-Processor Media Support Module
Version 4.10 January 24, 2003
Copyright (c) 1990 - 2003, by Novell, Inc. All rights reserved.
Using DriverDisableInterruptSpurious
Hardware Receive Checksums Enabled

HP NC3163 Fast Ethernet NIC
Supports 10BASE-T and 100BASE-TX
PCI\VEN_8086&DEV_1229&SUBSYS_B1340E11&REV_08

Using a 100 Mbps half duplex connection
This driver is NBI Enabled
Loading module N100.LAN
Hardware Receive Checksums Enabled
Previously loaded module was used re-entrantly
Loading module TCPIP.NLM
Novell TCP/IP Module 24Aug2000
Version 5.22y August 24, 2000
Copyright 1994-2000 Novell, Inc. All rights reserved.
Auto-loading module CSLIND.NLM
TCPIP CSL INDEPENDENCE MODULE 7Dec99 7Dec99
Version 4.21 December 7, 1999
Copyright 1994-1999 Novell, Inc. All rights reserved.
TCPIP-5.22-26: Will act as a router.
TCPIP-5.22-189: Unable to support multihoming.
SYSINIT: Binding IP to N100_1_EII_EII.
TCPIP-5.22-66: Will use 10.130.2.253 as a default gateway.
TCPIP-5.22-112: Bound to board 1 with IP address 10.130.0.236 and mask
FF.FF.F0.00.
Loading module SCMD.NLM
Compatibility Mode Driver 28Jul2000
Version 5.21i July 28, 2000
Copyright 1994-1999 Novell, Inc. All rights reserved.
Auto-loading module FILTSRV.NLM
Filter Services
Version 1.50 October 5, 1998
Copyright 1994-1998 Novell, Inc. All rights reserved.
SCMD.NLM: Using 10.130.0.236 as the local IP address

CMD Server initialized and functional...


4-19-2006 11:27:10 am: NCP-5.10-66
The Network Address has been registered as an
NCP Service Address.


4-19-2006 11:27:10 am: NCP-5.10-66
The Network Address has been registered as an
NCP Service Address.


4-19-2006 11:27:10 am: NCP-5.10-66
The Network Address has been registered as an
NCP Service Address.

Mounting Volume USER_DISK
** Reading In FAT

4-19-2006 11:27:11 am: N100-8.12-0
N100-NW-000-Adapter 1-Board 1:
Link up (Slot 10005)

** Verifying Directory FAT Chain
** Validating the Extended Directory
** Scanning the Directory

4-19-2006 11:27:11 am: SLP-1.7-0
SLPTCP bound to 10.130.0.236

** Checking Subdirectories
** Scanning Files with Trustee Nodes
** Scanning Deleted Files
** Linking the Name Spaces
** Shrinking the Extended Directory
Search 4: SYS:\JAVA\NWGFX\
Loading module HOSTMIB.NLM
NetWare 5.x Host Resources MIB
Version 5.00a April 26, 2000
Copyright 1995-1999 Novell, Inc. All rights reserved.
Loading module SERVINST.NLM
NetWare 5.x Instrumentation
Version 5.00b April 26, 2000
Copyright 1995-1999 Novell, Inc. All rights reserved.
Directory Cache Allocation Wait Time is ALREADY set to 1 second
Minimum Directory Cache Buffers is ALREADY set to 3000
Maximum Directory Cache Buffers is ALREADY set to 4500

4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.0.231


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.0.232


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.32.231


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.33.231


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.48.231


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:13 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.49.231


4-19-2006 11:27:13 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:14 am: DS-7.51-20
Directory Services: Local database has been closed

Module DS.NLM unloaded
SERVER-5.00-1948: Unable to find load file COPY_NW
??? Unknown command ???
Loading module DS.NLM
NetWare 5.xx Directory Services
Version 7.51 September 1, 2000
Copyright 1993-2000 Novell, Inc. All rights reserved. Patents Pending.
Portions (C) Copyright 1986-1990 RSA Data Security, Inc.

4-19-2006 11:27:15 am: DS-7.51-21
Bindery open requested by the SERVER


4-19-2006 11:27:15 am: DS-7.51-19
Directory Services: Local database is open

Loading module RCONAG6.NLM
Novell Rconsole Agent v1.1
Version 1.01 August 2, 2000
(C) 1995-1998 , Inc. All rights reserved.

Loading module TSA500.NLM
NetWare 5.1 Target Service Agent
Version 5.05 September 12, 2001
(C) Copyright 1990-2001 Novell, Inc. All rights reserved.
Loading module NLSFLAIM.NLM
Auto-loading module SMDR.NLM
NetWare SMS Data Requestor
Version 5.04 June 14, 2001
(C) Copyright 1997 Novell, Inc. All Rights Reserved.
Auto-loading module NETDB.NLM
NETWORK DATABASE ACCESS NLM
Version 4.10a August 14, 2000
(C) Copyright 1998, Novell, Inc. All rights reserved

NDS Context: O=LIHI
NetDB Library loaded successfully.
NLS FLAIM Database Engine
Version 5.02 August 2, 2000
Copyright 1996-1999 Novell, Inc. All Rights Reserved.

Wed Apr 19 11:27:15 2006
RCONAG6 LISTEN /dev/tcp 10.130.0.236:2034


IP Remote Console service registered

Wed Apr 19 11:27:15 2006
RCONAG6 LISTEN /dev/nspx A23458E:000000000001:16800

Loading module DSBACKER.NLM
Loading module TSANDS.NLM
Auto-loading module FPSM.NLM
Novell Floating-Point Support Module for NLMs
Version 5.02 September 26, 2000
Copyright (c) 1996-2000 by Novell, Inc. All rights reserved.
NetWare 5.0 Directory Services Backup
Version 6.05a August 20, 1999
Copyright 1993-1998 Novell, Inc. All rights reserved. Patents Pending.
Loading module NLSTRAP.NLM
Novell Directory Services Target Service Agent
Version 86.00 May 23, 2001
Copyright 1992-2000 Novell, Inc. All rights reserved.
NetWare License Server Trap
Version 5.02 August 2, 2000
Copyright 1997-1999 Novell, Inc. All Rights Reserved.
Developed by Novell Solutions Consulting
Module DSBACKER.NLM unloaded
Loading module MONITOR.NLM
NetWare Console Monitor
Version 5.22 April 11, 2000
Copyright 1989-1998 Novell, Inc. All rights reserved.
Auto-loading module NWSNUT.NLM
NetWare NLM Utility User Interface
Version 4.23 August 2, 2000
Copyright 1989-1998 Novell, Inc. All rights reserved.

4-19-2006 11:27:15 am: SLP-1.7-0
SLP activated directory agent 10.130.0.232


4-19-2006 11:27:15 am: SLP-1.7-0
SLP activated directory agent 10.130.48.231


4-19-2006 11:27:15 am: SLP-1.7-0
SLP activated directory agent 10.130.49.231


4-19-2006 11:27:15 am: SLP-1.7-0
SLP activated directory agent 10.130.33.231

Loading module SASDFM.XLM
SAS Data Flow Manager
Version 2.01 March 26, 2001
Copyright 1999-2000, Novell, Inc. All rights reserved.
All Digitally Signed Objects successfully loaded.
Loading module SLPDA.NLM
SERVICE LOCATION NDS DIRECTORY AGENT (RFC2165)
Version 1.07b June 29, 2000
Copyright 1996-2000 Novell, Inc. All rights reserved.

Directory Agent Object is \T=LIBERTYARG_TREE\O=LIHI\CN=LIHI-DRPNOVELL_SLPDA
'unscoped' scope is using \T=LIBERTYARG_TREE\O=LIHI\OU=SLP_SCOPE\SU=UNSCOPED


NLSTRAP: Server Name is LIHI-DRPNOVELL
NLSTRAP: Community String set to public
NLSTRAP: Time Interval set to 10

Wed Apr 19 11:27:17 2006
RCONAG6 10.130.9.1:4877 Remote console connection granted


4-19-2006 11:27:19 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.0.232


4-19-2006 11:27:19 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:19 am: SLP-1.7-0
SLP Registered Directory Agent: 10.130.0.231


4-19-2006 11:27:19 am: SLP-1.7-0
SLP disabled dynamic discovery due to DHCP or static discovery.


4-19-2006 11:27:19 am: SLP-1.7-0
SLP activated directory agent SLP LOOPBACK ADDRESS


SLP Directory Agent active.

Loading module VPSTART.NLM
Symantec AntiVirus Startup NLM
Version 8.10 May 21, 2003
Copyright (C) 2003 Symantec Corporation
RTVSCAN: Loading Language module: rtvscan.msg

RTVSCAN: Using rtvscan.msg Language Module

Loading module VPREG.NLM

4-19-2006 11:27:23 am: DS-7.51-20
Directory Services: Local database has been closed

Module DS.NLM unloaded
Symantec AntiVirus Registry
Version 8.10 May 21, 2003
Copyright (C) 2003 Symantec Corporation
Loading module DS.NLM
NetWare 5.xx Directory Services
Version 7.51 September 1, 2000
Copyright 1993-2000 Novell, Inc. All rights reserved. Patents Pending.
Portions (C) Copyright 1986-1990 RSA Data Security, Inc.

4-19-2006 11:27:24 am: DS-7.51-21
Bindery open requested by the SERVER


4-19-2006 11:27:24 am: DS-7.51-19
Directory Services: Local database is open

DSTrace is set to: ON
DSTrace is set to: +S
DSTrace is set to: +BLINK
DSTrace is set to: +J
DSTrace is set to: +SCHEMA
DSTrace is set to: +IN
DSTrace is set to: +LIMBER
DSTrace is set to: +MISC
DSTrace is set to: +AGENT
Search 5: SYS:\NI\UPDATE\BIN\

Processing stage 5 loading of nlms.

Loading module HWDETECT.NLM
Novell NetWare 5
Support Pack Revision 06
(C) Copyright 1983-2000 Novell Inc. All Rights Reserved. Patent Pending.
Server Version 5.00.09 September 21, 2000

Wednesday, April 19, 2006 11:27:25 am AGT
LIHI-DRPNOVELL:
LIHI-DRPNOVELL:
Loading module PDS.NLM
no description
Version 6.12 January 10, 2003
Copyright 1995-2002 Intel Corp.
Loading module RTVSCAN.NLM
Symantec AntiVirus Server
Version 8.10 May 21, 2003
Copyright (C) 1999-2003 Symantec Corporation
RTVSCAN: Loading Language module: rtvscan.msg

RTVSCAN: Using rtvscan.msg Language Module

Loading module I2_LDVP.NLM
Intel LANDesk Virus Protect Glue
Version 8.10 May 21, 2003
Copyright 2003 Symantec Corporation

4-19-2006 11:27:34 am: TIMESYNC-5.15-63
Time synchronization has been established.

Loading module NAVAPI.NLM
NAVAPI
Version 1.00 January 2, 2003
Copyright 1998 Symantec Corporation. All Rights Reserved.
Loading module NAVEX15.NLM
NAVEX15
Version 1.00 February 23, 2006
Copyright 1999 - 2003 Symantec Corporation. All rights reserved.
Loading module NAVENG.NLM
NAVENG NLM
Version 1.00t February 23, 2006
(C) Copyright 1993-2003 Symantec Corporation, All Rights Reserved
IPX internal network number: 0A23458E
Server Up Time: 40 Seconds

Fast Ethernet Adapter from HP
Version 8.12 March 22, 2005
Hardware setting: Slot 10005, I/O ports 2800h to 281Fh,
Memory C6EFB000h to C6EFBFFFh,
Interrupt Bh
Node address: 00508BC5CD0F
Frame type: ETHERNET_II
Board name: N100_1_EII_EII
LAN protocol: ARP
LAN protocol: IP Addr:10.130.0.236 Mask:255.255.240.0


Fast Ethernet Adapter from HP
Version 8.12 March 22, 2005
Hardware setting: Slot 10005, I/O ports 2800h to 281Fh,
Memory C6EFB000h to C6EFBFFFh,
Interrupt Bh
Node address: 00508BC5CD0F
Frame type: ETHERNET_802.2
Board name: N100_1_EII_E82
No LAN protocols are bound to this LAN board

Compatibility Mode Driver 28Jul2000
Version 5.21i July 28, 2000
Hardware setting: I/O Port A55h
Node address: 7E010A8200EC
Frame type: CMD
Board name: CMD Server
LAN protocol: IPX network FFFFFFFD

Tree Name: LIBERTYARG_TREE
Bindery Context(s):
.LIHI
SERVER-5.00-1948: Unable to
find load file C:\PROGRAM
SERVER-5.00-1948: Unable to find load file AMSLIB.NLM
RTVSCAN: Symantec AntiVirus installed successfully

.LIHI-ARG.LIRS-INT.LIHI

SERVER-5.00-1948: Unable to find load file C:\PROGRAM

4-19-2006 11:30:24 am: SLP-1.7-0
SLP activated directory agent 10.130.32.231

IPX internal network number: 0A23458E
Server Up Time: 12 Minutes 14 Seconds

Fast Ethernet Adapter from HP
Version 8.12 March 22, 2005
Hardware setting: Slot 10005, I/O ports 2800h to 281Fh,
Memory C6EFB000h to C6EFBFFFh,
Interrupt Bh
Node address: 00508BC5CD0F
Frame type: ETHERNET_II
Board name: N100_1_EII_EII
LAN protocol: ARP
LAN protocol: IP Addr:10.130.0.236 Mask:255.255.240.0


Fast Ethernet Adapter from HP
Version 8.12 March 22, 2005
Hardware setting: Slot 10005, I/O ports 2800h to 281Fh,
Memory C6EFB000h to C6EFBFFFh,
Interrupt Bh
Node address: 00508BC5CD0F
Frame type: ETHERNET_802.2
Board name: N100_1_EII_E82
No LAN protocols are bound to this LAN board

Compatibility Mode Driver 28Jul2000
Version 5.21i July 28, 2000
Hardware setting: I/O Port A55h
Node address: 7E010A8200EC
Frame type: CMD
Board name: CMD Server
LAN protocol: IPX network FFFFFFFD

Tree Name: LIBERTYARG_TREE
Bindery Context(s):
.LIHI
.LIHI-ARG.LIRS-INT.LIHI

LIHI-DRPNOVELL:bestart
Search 6: SYS:\BKUPEXEC\NLMS\
Loading module BKUPEXEC.NLM
Backup Exec SureStart
Version 9.10 January 12, 2006
(c) 2004 VERITAS Software Corporation. All rights reserved.

[criley]

Sorry, but you've posted the wrong file. I need to see:

sys:\system\config.txt (type LOAD CONFIG to create an up-to-date copy)

[Octavio_Formo1]

Are you sure? I put the command and the file don�t exist... I have Netware 5.0.

[criley]

Do you have CONFIG.NLM in sys:\system?

If not, you will need to install:

http://support.novell.com/cgi-bin/search/searchtid.cgi?/2973383.htm

[Octavio_Formo1]

Yes I have it, but when I execute the comand opens an utility and not create any file....
What information do you need?

[criley]

Nothing specific, the config.txt file gives all server info - I just wanted to take a look at it to see if I could see any potential problems that could be causing the poor performance that you are seeing.

Have you run the TSATEST yet?

[Octavio_Formo1]

yep.
110/200MB/min.
The tsa components works fine.
I will put de remote agent in debug mode... any other suggestion???

Thanks.

[criley]

110/200MB/min is not particulary fast for a local TSATEST but I suspect that this is a network related problem. Not much else I can suggest I'm afraid...

[Octavio_Formo1]

Problema solved, thanks for your help.
The NIC was working in AUTO mode.
I changed to helf duplex and everithing workf good (270Mb/min)

Thanks again.

[criley]

Good stuff, thanks for the update.

Can you please mark this thread as answered now then?

Chris

[Stumpr2]

Octavio,
Please remember to reward those who are helpful to encourage them to continue to be responsive to your posts. This is a small forum and we want as many people as possible to be available for helping us out. Thanks.

[Octavio_Formo1]

Bob tell me how can i do that... i can find the link to reward him

[Stumpr2]

Follow this link for explaination of the rewards program
You could reward Chris with a correct answer for 10 points
You could in addition award him 5 more for any of the other helpful replies.
And if you want you could reward me with 5 points for being helpful in providing information on the reward system to you.


http://forums.veritas.com/discussions/rewards-help.jsp#6BS