Recent Repeated Failure of Backup

[579007733]

Veritas B/U Exec 9.0 installed on SBS 2003 has failed the last two nights reporting error code a000fedl HEX with Errors:
OFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
OFO: Snapshot error (0xfffffedl): A failure occurred querying the Writer status.

[Ken_Putnam]

see http://seer.support.veritas.com/docs/261993.htm

[579007733]

Document 261993 was very helpful... ran VSSADMIN LIST WRITERS and observed most writers with 'No error' and several with 'Retryable Error'. I understand this indicates that allowing backup to run again may produce a successful backup, and that alternative is to reboot server...
Is this correct?
Thanks, Dick

[Ken_Putnam]

Yep

But I think that the most important thing was the recommendation to upgrade to v9.1 SP1 (a free upgrade for v9.0 users)

[Gauri_Ketkar]

Hi,

We apologise for the inconvenience caused because of the delayed response. Please let us know if your issue still persists. If yes, please refer the steps mentioned below. If not, we will mark this case as ‘assumed answered’ and move it to ‘answered questions’ pool.

If the given technote is helpful and the next backup was successful,then we recommend you to do a free upgrade to Backup Exec Version 9.1

How to troubleshoot the error "A failure occurred querying the Writer status" (a000fed1 HEX or e000fed1 HEX) using VSSADMIN
http://seer.support.veritas.com/docs/261993.htm

If you are not at the latest build of Backup Exec 9.1 for Windows Servers
revision 4691, we would suggest you download and install it using the
following technotes:


http://seer.support.veritas.com/docs/264658.htm


http://seer.support.veritas.com/docs/262414.htm

# BEWS 9.1 is a free downloadable upgrade inclusive of previously installed
agents and options from Backup Exec 9.0 for Windows Servers agents and
options.

# Update all agents/options on all remote systems.



Thank you.

NOTE : If we do not receive your intimation within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.

[Rob_Clark_2]

Would it be possible to reopen this issue as I've been getting this error on and off ever since Backup exec was installed on this small business server. This error would occur obout once every two weeks and other wise backup would be fine. When it occurs it appears that most of the backup was successful.
Thing is i cant seem to get it to go away.