SP2 install failing, SP1 required?!?

[Michael_Junk]

I am trying to install SP2 for BE9.1 build 4691. It is giving an error: "The following patches need to be installed before this patch can successfully continue: Be4691Rsp1.exe"

I'm using be4691RSP2_275247.exe for the install. The bkupinst.log file has the following:

07-05-2005,12:03:45 : Executing CheckPatchDependencies_MSI.
07-05-2005,12:03:45 : Executing CheckPatchDependencies.
07-05-2005,12:03:45 : Executing GetProductGuid.
07-05-2005,12:03:45 : Executing GetInstalledPatches.
07-05-2005,12:03:45 : Executing GetDependentPatches.
07-05-2005,12:03:45 : Executing CheckForDependencies.
07-05-2005,12:03:45 : Executing DisplayPatchDependencies.
07-05-2005,12:03:45 : Executing GetDisplayName.
07-05-2005,12:03:50 : The following patches need to be installed before this patch can successfully continue.

Be4691Rsp1.exe

[Shyam_Sundar]

Hello,

Please perform a repair installation of Backup Exec and then try installing the SP2.

Tech doc. Link :

http://support.veritas.com/docs/253199

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



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Thanks.

[Michael_Junk]

I repaired the installation, rebooted, and attempted to install SP2. Same exact error message, same lines in the log file?!?

[Michael_Junk]

For giggles, I tried to applythe security hotfix that's supposed to require SP2. It installed fine. I then reattempted to apply SP2 and the installation completed successfully. Finally, I reapplied the security hotfix just to be sure. Veritas update now shows SP2 and the hotfix installed. Strange, but fixed. Thanks.

[Ken_Rappold]

Your workaround works for SP3 as well. I am confident not many people would try what you did.
In addition, I was unable to find be4691Rsp1.exe file anywhere. Couldn't install SP1 even if I wanted to!!
That's really logical... ya know?!?! ;)