TapeALert message during Inventory job

[John_Grist]

Using BE 10d
Windows 2003 Server standard edition
Dell PowerEdge 1950
Dell Powervault 132T with 2 drives and 23 slots

When running a backup job, the following appears in our job log:

Tape Alerts
----- TapeAlert Events -----

Information - The library has been manually turned offline and is unavailable for use.
Robotic Library for Device: DELL 1

Warning - Library security has been compromised.
Robotic Library for Device: DELL 1

Critical - The library has detected a inconsistency in its inventory.
1. Redo the library inventory to correct inconsistency.
2. Restart the operation
Check the applications users manual or the hardware users manual for specific instructions on redoing the library inventory.
Robotic Library for Device: DELL 1

The job completion status shows as "successful", the device listing for slots on the tape library shows that the inventory is correct and the backups run properly.

Any suggestions on what might be causing this message?

John Grist
City of Amarillo, Texas

[shweta_rege]

Hello,


Tape Alerts mostly occur due to Hardware issues.


PLease refer to the following Technote for information on Tape Alerts:

URL Title: How to determine the cause of a Tape Alert (Hardware) message that is reported in the Backup Exec job log

URL: http://seer.support.veritas.com/docs/230206.htm

Also refer to the following information for troubleshooting hardware related issues with Backup Exec:

URL Title: How to troubleshoot issues with the "Robotic Library" and "Tape Drives" in VERITAS Backup Exec (tm) 9.x for Windows Servers

URL: http://seer.support.veritas.com/docs/255501.htm



Thank You,

Shweta