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The job failed with the following error: Backup Exec attempted to back up an Exchange database according to the job settings. The database was not found, however. Update the selection list and run the job again.

s_rabbani
Level 2

Dear all,

I am using backup exec 2010 R2 i am unable to update through LIVEUPDATE nor backup. i receive an error

"The job failed with the following error: Backup Exec attempted to back up an Exchange database according to the job settings. The database was not found, however. Update the selection list and run the job again."

 

I have re-install RWS change the registries "PowerShellOptions" value "1" on both mailbox server i am having DAG configuration

what else can i look at...

God blessings

Rabbani

 

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...Id also recommend upgrading to BE 2010 R3 with SP4. This version fixed a number of issue with the previous 2 releases. See below:





http://www.symantec.com/docs/TECH208601

You can then either download BE 2010 R3 SP4 or run LiveUpdate to install it before push-installing this out to any remote servers. Just grab copies of the Data/Catalogs folders before doing any upgrade.

Thanks!

http://www.symantec.com/docs/TECH208601

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3 REPLIES 3

RahulG
Level 6
Employee

Refer 

http://www.symantec.com/business/support/index?page=content&id=TECH193306

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...Id also recommend upgrading to BE 2010 R3 with SP4. This version fixed a number of issue with the previous 2 releases. See below:





http://www.symantec.com/docs/TECH208601

You can then either download BE 2010 R3 SP4 or run LiveUpdate to install it before push-installing this out to any remote servers. Just grab copies of the Data/Catalogs folders before doing any upgrade.

Thanks!

http://www.symantec.com/docs/TECH208601

s_rabbani
Level 2

I have followed but could not work as advised by mr. gaurav, i have uninstalled RWS from both the mailbox servers from control panel and push the agents to mailbox servers back and re-started both the servers.....

my back my is operational now... my second issue i got the following updates

There are 6 updates available. To download and install available updates, click the Tools menu and then click LiveUpdate.

Hotfix 144101         - http://entsupport.symantec.com/umi/V-373-01013

Hotfix 148347 - http://entsupport.symantec.com/umi/V-373-01014

Hotfix 153090 - http://entsupport.symantec.com/umi/V-373-01015

Hotfix 154003 - http://entsupport.symantec.com/umi/V-373-01018

Hotfix 159293 - http://entsupport.symantec.com/umi/V-373-01019

Hotfix 164658 - http://entsupport.symantec.com/umi/V-373-01021

when i try to upgrade it fails.. how to upgrade from backup exec 2010 R2 to new versionas advised by Mr.cgaig

God blessings...