V-79-57344-65033 on Exchange mailboxes

[Ben_2]

Backup jobs are failing with the following error:

V-79-57344-65033 - Directory not found. Cannot backup directory .John Doe and its subdirectories.

The .John Doe directory refers to an Exchange mailbox.

This error occurs on only a handful of mailboxes, what these mailboxes have in common is that they are all associated w/ disabled user accounts. The mailboxes still exist and are functional on the Exchange server (Exchange 2003).

Can veritas 10.0 backup mailboxes associated w/ disabled account or is this problematic?

[Ken_Putnam]

See http://seer.support.veritas.com/docs/239006.htm
and http://seer.support.veritas.com/docs/241981.htm

[Rohit_Sonawale]

Hi,

Thank you for posting your query,

In addition to an earlier reply.

Please exclude those users mailbox(s) on which error(s) are occuring.

http://support.veritas.com/docs/238101

We hope this information helps, if you have any other questions please respond to the post and we will be more than happy to assist you further.

[gaurav_seth]

Hello


In reference to our previous reply to your post, we would request you to update us on the progress. However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.

Regards,
Gaurav

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.