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V-79-57344-65237 - A failure occurred initializing for restore - Exchange 2007 SP1

John_Agnew
Level 2
Hello,
 
I'm trying to perform a test restore of Exchange 2007 SP1 to a recovery server.  When I try and restore the Exchange databases I get the following job log errors from BUE:-
 
Completed status: Failed See error(s)
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Job Information
Job server: EXCH-2
Job name: Restore 00001
Job started: 20 February 2008 at 16:27:14
Job type: Restore
Job Log: BEX_EXCH-2_00003.xml


Job Operation - Restore
Server - EXCH-2
Drive and media mount requested: 20/02/2008 16:27:17
Drive and media information from media mount: 20/02/2008 16:27:24
Drive Name: CERTANCE 1
Media Label: exch-2: Thursday
Media GUID: {cc99d5b1-051f-4810-9628-388bf18f1c1b}
Overwrite Protected Until: 31/12/9999 00:00:00
Appendable Until: 01/01/1900 00:00:00

All Media Used
lagan-exch-2: Thursday

Network control connection is established between 127.0.0.1:1942 <--> 127.0.0.1:10000
Network data connection is established between 127.0.0.1:1947 <--> 127.0.0.1:1946
Set Information - \\EXCH-2\Microsoft Information
Store\First Storage Group
Restore Set Information
Restoring data to \\EXCH-2\Microsoft Information Store\First Storage Group .

Storage Media #1: " Media created 17/01/2008 23:00:04 "
Backup performed on 14/02/2008 at 23:03
Backup set #13: " Daily "



Restore started on 20/02/2008 at 16:29:25.
Restore Set Detail Information
V-79-57344-65237 - A failure occurred initializing for restore.

Error writing file data.
V-79-57344-65227 - A failure occurred accessing the backup component document.

V-79-57344-65217 - A failure occurred performing the post-restore operation.

V-79-57344-65217 - An error occurred while completing the operation on \\EXCH-2\Microsoft Information Store\First Storage Group
A failure occurred performing the post-restore operation.




Restore completed on 20/02/2008 at 16:29:30.
Restore Set Summary
Restored 0 Exchange Server stores
Processed 0 bytes in 5 seconds.
Throughput rate: 0.000 MB/min

I'm using BUE v11.7170 SP2 + all hotfixes up to HF35 on the production server and on the recovery server. I'm pulling what remains of my hair out trying to get this to work. Using NTBackup works first time every time with a small test restore of another Storage Group on the same server.
 
Anyone seen this before? I've raised a ticket with Symantec too, but thought I'd post it here in case anoyone else was having a similar error - or had experienced it before and resolved it.
 
Thanks
 
John
1 REPLY 1

John_Agnew
Level 2
The problem was that MS VSS hotfix KB940349 was installed on the production server, but not on the recovery server. Installing KB940349 on the recovery fixed this issue and allowed a restore to be successfully performed.