VSP.SYS

[Andrea_Zoni]

I've a server W2003 that often crashes due to Virus Scan 8 of Network Associates (www.nai.com). This server has also installed a Remote Agent of Veritas Backup Exec.

Network Associates, after a long test period, say that this problem is due to 1.2 version of VSP.SYS, a Veritas component, and suggest to upgrade to 1.3 version.

How i can upgrade this file? ... and again, has someone never met the same problem?

Thanks

Andrea Zoni
Information Technology
FAGIOLI S.p.A.
Via Ferraris, 13 - 42049 S. Ilario d'Enza (RE)
Tel. +39(0522)675.243 - Fax +39(0522)675.241
E-mail : a.zoni@fagioli.it
http://www.fagioli.it

[Joshua_Small]

Every Virus scan 8i issue we have ever had (which included regular crashing) was resolved by Patch 7, or the rollup patch 10.

As for upgrading, I'll take a guess at applying service pack 2.

[Joshua_Small]

I thought I'd better clarify. By "patch 7" I referred to McAfee patch7, or the latest VSE8iP10

[Andrea_Zoni]

I've regular crash with Vscan8 Patch 10. The server crashes when i modify a file on the server using a sharing, not directly on the hard disk of the server.

If I remove the Vscan8 the server doesn't crash doing the same operation.

The explanation of Network Associates was about VSP.SYS 1.2.

Thanks
ANDREA