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Veritas.com
Support

Which version of BE is the right one

Jochen_Noller
Level 3

‎01-05-2007 04:50 AM

Hello,

in the last 2 hours I'm trying to get in contact to the german customer service - without success. Now maybe you can help me. As we have problems with BE 9.1 we want to update to BE 11. We have a Windows 2003 SBS Premium SP1 Server and we want to get BackupExec with the SQL and Exchange-Option as well as the IDR Option. All in german. Am I right with the symantec part number 11105974 (EAN-Code 0037648309530) Backup Exec 11D SBS Premium ML?

What's the difference between basic and essential support?

Regards,

Jochen
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1 REPLY 1

padmaja_rajopad
Level 6

‎01-15-2007 01:25 AM

Hi,

Could you mention the serial number that you have received from the Sales department?


Regards
Padmaja
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