a000fe30 HEX or e000fe30 HEX

[pm_mas]

Restore keeps on failing with the code:

a000fe30 HEX or e000fe30 HEX / communications failure

Support docs refer to MS Exchange - we are not running exchange

O/S - windows 2003 standard
TBU - IBM Ultrium LTO with OEM drivers (same problem when using veritas drivers)

TBU, SCSI card, connectors have all been replaced - software problem as NT Backup works OK

Any ideas what the solution is?

[pm_mas]

Any response / ideas on resolving this issue?

can anyone recommend backup software that may actually work? running NTBackup at the moment.

thxs


> Restore keeps on failing with the code:
>
> a000fe30 HEX or e000fe30 HEX / communications
> failure
>
> Support docs refer to MS Exchange - we are not
> running exchange
>
> O/S - windows 2003 standard
> TBU - IBM Ultrium LTO with OEM drivers (same problem
> when using veritas drivers)
>
> TBU, SCSI card, connectors have all been replaced -
> software problem as NT Backup works OK
>
> Any ideas what the solution is?

[Renuka_-]

Hello,
Please check if the files to which you are restoring exist or have been deleted.
Verify that the account has domain admin rights.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.

[pm_mas]

> Hello,
> Please check if the files to which you are restoring
> exist or have been deleted.


- as the files are backed up (but not restored) and NT backup can backup and restore them, plus users open them on a daily basis, I assume they exist ...

> Verify that the account has domain admin rights.
>

- yes, the account does have full access rights as it is a domain account


after spending another non-working day on this, the following errors have been reported:

Faulting application beremote.exe, version 10.0.5484.30, faulting module ndmpsrvr.dll, version 10.0.5484.30, fault address 0x000740a1.