e0008231 Library cleaning media was mounted

[tech43]

Running BE 2010 R2. When running a quick erase job on a transaction log tape I'm getting the above error in the job log, although the job itself reports as successful. Does this indicate a faulty tape? The tape itself is not a cleaning tape nor is the slot designated for cleaning.

Thanks!

[Twinkle]

Are backups working?

Please refer http://www.symantec.com/docs/TECH87796 .

I think it can be ignored here too, but you can just download and install the latest symantec device drivers and see if you get rid of that error .

[tech43]

Thanks for the reply.  Which device drivers are you referring to?

[Twinkle]

M referring to the latest symantec tape drivers which you can download from the symantec website

[Twinkle]

http://www.symantec.com/business/support/index?page=content&id=TECH158750

[Larry_Fine]

Does it only happen with that single transaction log tape?

I suggest using the SCSI tracer.exe tool to see what the drive is reporting that make BE think it is a cleaning tape.

http://www.symantec.com/docs/TECH49432

What tape drive & library?

[tech43]

It happens with some tapes but not others. We perform the quick erase once per day, this error occurs about 50% of the time. It is a Compaq StorageWorks MSSL6060 Ultrium Autoloader. There are four 200/400GB Ultrium tape drives. Thanks for the tip on the tracer tool I will look into that.

In response to Twinkle, yes backups are working.

Thanks again for your help.