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how to uninstall Backup exec 10d

Jayce_Krew
Level 3

I have an issue with backup EXEC i need to uninstall  backup exec by hand, because backup exec is not in add and remove in windows

when i install backup exec it says : the instalation source for this product is not avaible.

i reinstall backup exec because i can't start backup exec job engine : it says "This interface is not supported"

 

Many thanks for your help 

sorry for my english.

1 ACCEPTED SOLUTION

Accepted Solutions

Ken_Putnam
Level 6

See http://www.symantec.com/business/support/index?page=content&id=TECH124227

How to properly uninstall Backup Exec 9.x and 10.x if unable to uninstall using Add/Remove Programs.

Then boot the media server and try the install again

View solution in original post

4 REPLIES 4

Ken_Putnam
Level 6

See http://www.symantec.com/business/support/index?page=content&id=TECH124227

How to properly uninstall Backup Exec 9.x and 10.x if unable to uninstall using Add/Remove Programs.

Then boot the media server and try the install again

Jayce_Krew
Level 3

I will try the solution today.

Jayce_Krew
Level 3

I have uninstaled everything reted with backup exec on my server i have made a reboot. You solution work.

But when i launch the installer the installer stop imediately whith no error message and nothing happen

i have tried to run the exec in winnt/install/BE/setup.exe nothing more

the check configuration give me all green with one alert on the fact that my serever is running TSE.

Could you help me one more time?

Thanks

Jayce_Krew
Level 3

Backup Exec Hate me !

I have tried to reinstall with my Original CD 

when i launch /winnt/install/be/setup.exe a windows apear and disapear imediately

When i launch /winnt/install/be/Veritas Backup Exec for Windows.msi it say "the instalation source for this product is not avaible"

i have the same things with the downloaded Backup exec.

Thanks