mailbox backup redirecting restores

[Graeme_Welsh]

Hello

we have a recovery Exchange server in our lab, some tapes from live have been cataloged in our lab, and each attempted restore fails, with the error, 'Restore 00002 -- The job failed with the following error: Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.'

When configuring the restore job, under the resource credentails section, an entry pointing back at the original Exchange server is shown. We are attempting to redirect this restore to the recovery server, which is a different name from the source server, and obviously a different exchange organisation/administrative group etc....

it would seem a bit odd, that in order to redirect an exchange restore, the existing server has to be available?? what would happen in a DR situation...

any tips?

cheers

[David_Sanz]

Graeme

These are the requisites necessary to redirect information store restores, taken out from the administration guide:

The storage groups and databases must already exist on the target server, and must
have the same names as the original storage groups or databases.
■ The destination server must have the same Organization and Administrative Group
name as the source server.
■ The destination databases must be configured so that they can be overwritten.
Using the Exchange System Manager utility, right-click the database you want to
overwrite, click Properties, and then on the Database tab, select This database can
be overwritten by a restore.
You cannot redirect the restore of:
■ A version of Exchange server database to a different version of the database. Service
packs for both Exchange servers should also be the same.
■ Site Replication Service (SRS) and Key Management Service (KMS). These services
are dependent on the computer they reside on; redirection to another computer is
not supported and could result in the loss of functionality of these services.

Hope this helps

Regards

[Graeme_Welsh]

David
thanks for the reply...

the Organisation Name and Administrative Group names match
were not doing a database restore, or restoring Site Replication, just a mailbox restore
Does the source server need to exist for a mailbox restore? (and for a database restore for that matter)

cheers

[Sanjay_Raval]

Graeme

I think Backup Exec Admin guide will clear all your doubt.

[Graeme_Welsh]

im having a read through the admin guide, and cant see anything about needing the original server to do a mailbox recovery...
can you elaborate please?

thanks

[Sanjay_Raval]

Graeme

As i understand source server not required.

Following are requirements for redirecting the restore of mailboxes:

If the mailboxes do not already exist on the target server, you must create them before redirecting the restore. Automatic recreation of mailboxes on the target server is not enabled for redirected restores.
◆ To ensure that Backup Exec can access mailboxes on the server that you are
redirecting messages or mailbox restores to, click the destination server in the backup selections list, select Microsoft Exchange Mailboxes and verify that the target mailbox is displayed in the list of mailboxes. If you are prompted for a logon account, use a logon account that stores the credentials of a user account that is unique and has a corresponding mailbox of the same name.

◆ More than one mailbox can exist with the same Display Name. When the restore of a mailbox is redirected in Backup Exec, it is redirected to the target mailbox�s Display Name. If a duplicate Display Name exists, then the data may be restored to the wrong mailbox.

To prevent restoring the data to the wrong mailbox, type the name of the target
mailbox exactly as it appears when browsing to the mailbox in the backup selections list, including the brackets surrounding the mailbox directory identifier (for example, �Mailbox Name �).