Cannot connect with host (58)

[irfanink]

I have Netbackup server and now want to take backup of window server 2008 . during backup it give me error that "can't connect with host (58) while the firewall is off and dns is configure properply . Please guide me 

[Marianne]

NetBackup needs 2 things to connect:

Forward and reverse name lookup in both directions

Port connectivity in both directions

Test as follows:
On new client, create bpcd log folder (under ...\netbackup\logs)
On master (and media server if they are different) run this command (in ...\netbackup\bin\admincmd):

bptestbpcd -client <client-name> -debug -verbose

Please post output of command as well as bpcd log on client.

[Sujay24]

Hi Irfan,

Check below commands:-

From master server:-

cmd prompt->telnet <client name> 1556

cmd prompt->telnet <client name> 137284

cmd prompt->telnet <client name> 13782

If any of the above command output doen't connect to port then kindly open that port bi-directional.

cmd prompt-> nslookup <client name>

cmd prompt-> nslookup<client ip address>

Both above commands of nslookup should rsolve same name and ip address.

From Client:-

<install path>\netbackup\bin\bpclntcmd -pn

<install path>\netbackup\bin\bpclntcmd -self

Above both commands should give output of same ip address and name.