10-26-2017 12:29 PM
Hello ,
we have situation where backup of one client is always remain in Qed sate and eventually fail with 196. There are no active for tht client and th ebackup is running in single stream
I tried running in separate policy but no luck
10/25/2017 18:00:02 - Info nbjm (pid=2522) starting backup job (jobid=1010897) for client dmc-fs5, policy Wdmc-fs5-U-Non-CTX_HomeDir, schedule Diff-Daily
10/25/2017 18:00:02 - Info nbjm (pid=2522) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1010897, request id:{D9EBBD28-B9CF-11E7-85AB-8E50D10169AC})
10/25/2017 18:00:02 - requesting resource datadomain-htz
10/25/2017 18:00:02 - requesting resource backup1 NBU_CLIENT.MAXJOBS.dmc-fs5
10/25/2017 18:00:02 - requesting resource backup1.NBU_POLICY.MAXJOBS.Wdmc-fs5-U-Non-CTX_HomeDir
10/25/2017 18:00:07 - Info nbrb (pid=2479) Limit has been reached for the logical resource backup1.NBU_CLIENT.MAXJOBS.dmc-fs5
client backup was not attempted because backup window closed (196)
10-26-2017 12:36 PM
also, no other limit at stu level or DP ha sbeen reached.
10-26-2017 07:23 PM - edited 10-26-2017 07:24 PM
Hi RK1074,
It is the maximum number of jobs for the client resource limit you have hit, so a few things for you to check:
Those three areas listed above are the most common causes for what you are experiencing, and it's possible someone may have changed those values. PS: I'm sure you know your version of NetBackup is no longer supported - if I don't mention it, I'm sure Marianne will
Hope this helps,
Steve
10-28-2017 03:01 AM
Thanks Steve for those points but I already checked all those settings and nowhere its limiting the backup run. i chked on client for any hung bpbkar rocess but could not find any. As a workaround, i am using the full fqdn against the shot name and its running now.but still unable to figure out the issue .
10-30-2017 03:40 AM
Hi This is seems to be issue wiht DNS
Kindly add below example entries in master media and client server
192.xxx.xxx.xxx mymasterserver.mydomain.com
192.xxx.xxx.xxx mymediaserver.mydomain.com
192.xxx.xxx.xxx myclientserver.mydomain.com
10-30-2017 04:38 AM
Care to tell us what is configured in Master's Global Properties and Client Attributes for max jobs?
Another possibility could be some stuck or orphaned resource assignment.
You may want to check output of 'nbrbutil -dump' .
Please bear in mind that NBU image database stores backups for client1 and client1.fqdn as 2 separate clients.
When doing a search for restore, you need to remember which hostname was used for a particular backup.
10-30-2017 01:42 PM
nbrbutil -dump is a good idea.
Very occassionally you can get 'ghost' allocations, stuck allocations but not visible in nbrbutil -dump.
It is easier, although a bit of a sledgehammer to crack a nut approach, to just run nbrbutil -resetall.Only do this with no jobs running, of jobs that you don't mind restarting, as it will casue all running jobs to fail. It should ensure, for certain, that there are no allocations remaining.
10-31-2017 12:45 AM
@Mariannelimit at both level was set to 10 and even no backup job was active ..it still went to queued state.
i also ran the dump and grep that cleint but could not find allocation for it. may be a recycle is needed