Thomas,
I contacted support via online chat, and the support rep determined he needed to remove all Norton files, including System Works. He then loaded a fresh version of Norton Internet Security and the Identity Safe toolbar appeared on FireFox. ...
I have the latest level of Norton Internet Security 2010, Version 17.1.0.19, but the Norton Toolbar still doesn't show up with FireFox 3.5.5. What do I need to do next?
Thomas,
I went all out and uninstalled FireFox 3.5.4, including all personal files. I then completed completely clean installations of the following FireFox versions:
3.0.06
3.0.10
3.0.14
3.5.0
In each case the Norton Toolbar 4.0 gave a message ...
Yesterday I uninstalled FireFox 3.5.4 and then installed 3.5.3, and the Norton Toolbar still does not work. When I uninstalled, I chose to keep my personal data so I wouldn't have to backup and restore bookmarks.
Later today I will backup bookmar...
Hi Thomas,
I completed the steps offered by Jens, and it did not solve the problem in the three profiles we use. Just before completing those steps I had upgraded to the FireFox 3.5.4 version that became available this morning, hoping it might incl...