Forum Discussion

lantran55's avatar
lantran55
Level 3
9 years ago

SSR 2013 backup failing, need debug logging

Our backups will fail every month or so.  The error message is below:   Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), (C:\), d-drive (D:\), e-dri...
  • criley's avatar
    9 years ago

    FYI

    Debugging is always on for SSR, there is nothing that needs to be enabled. That said, the debug logs (.dbg files) are encrypted and can only be viewed by Symantec staff - hence the need for a support case.