How do I create a Custom Recovery Disk using the SSR 2013 Trial
I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?3.3KViews1like31CommentsWho supports MySymantec website?
Under Products and Maintenance no current products are listed only products from 2007 also i get errors when trying to create case Submit the Case "Your attempt to submit a case to Symantec has failed due to an invalid Product/Version. You can check the product/version and resubmit the case, or contact technical support Symantec Technical Services" Who do I contact? And how to select the correct Product name to get to correct queue for the correct supportSolved3.2KViews1like61CommentsFormer Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)2.4KViews3likes12CommentsSymantec System recovery 2013
Hi , i'm very newer in SSR and i need to know some Knolage base: 1- SSR Server edition are just using for backuping servers? 2-SSR Desktop Edition are just used for backuping workstation? 3- in SSR Desktop Edition there is a management console for all workstation or pc are managed by their own console? 4-what should i take to save 10 pc without using a server ??Solved1.7KViews0likes11Commentshow to apply sp4 for BESR2010
Trying to resolve this known issue “Description: Error EBAB03F1: Operation aborted. Info 6C8F17E7: An automatic recovery point was not created because an earlier recovery point from the same job was still in progress. Details: Operation aborted” So Symantec came out with a Patch SP4 So I have been working with support for a month and a day waiting so some help I started with a call to support to install the patch with support help we used Symantec Installation Manager and started the process we got several error messages I guess this is normal is starts the install before downloading the update and error out them after the download it retries and continues Well I was closeing some backround windows and killed the upgrade so restated and erros products not istalled properly Support called back and we did repair and seemed ok but now can not select products to upgrade ? something wrong with font like there is no text so the case got escalated to next level support and has deen there since started the case Feb 03 2012 next level support got involved Feb 27 2012 well not really the message I got is “ACTION: researching possible causes of SIM display” It is now March 8 2012 how much long?? This is a simple patch for known problem Any body else have issues with Symantec Installation ManagerSolved1.6KViews0likes29Commentsrestore hard drives
Hi When i try restore the unit C in my PC the process is satisfactory but the unit D disappear, the data is lost, is necessary the format for use this unit, my question is: Is necessary make the full backup to the unit C and D for the normal restore in my PC? i attach a image for your considerationSolved1.5KViews1like6CommentsSSR 2013 backup failing, need debug logging
Our backups will fail every month or so. The error message is below: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), (C:\), d-drive(D:\), e-drive(E:\). Error E0BB00B5: Snapshot error Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754760.'. (UMI:V-281-3215-6071) I have googled and searched the Symantec forums regarding these error messages and nothing works. Our VSS writers are all stable and in good condition, the shadow copies are only on C: and they have been creating fine (7 am and 12 pm every weekday, 50 GB of storage, oldest copy is successfully deleted). Windows Small Business Server 2011 (which is Windows Server 2008 R2). SSR 2013 Small Business Server Edition 11.0.2.49853 Our backups are on weekdays, start at 9 PM and finish around 6:50 AM. We are backing up to external USB drives, a different one for each weekday. Nothing seems to be causing these failures; it happens with different USB drives, and with no clearly connected entries in the Event Viewer that have happened each time. I can't tell at what point in the backup process the backup is failing, that is, what file the backup fails on. How do I turn on enhanced logging for SSR 2013 so I can see what files are successfully copied during the backup process and at what time?I have only so far found instructions for Backup Exec, not SSR 2013.Solved1.5KViews0likes6Comments