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Karthik2000's avatar
Karthik2000
Level 3
15 years ago

Index error

Hi am geeting following error for 4 mail boxes can any one help me to fix this I tried repair index rebuild index can any one help me on this A low level indexing operation has fai...
Enterprise Vault
Information Governance
  • PJuster's avatar
    PJuster
    15 years ago
    HI

    Have you tried rebuilding the index and also updating the index ? do you get the same result ? is there enough free space in the index location ?

    Have you followed/seen  this technote http://seer.entsupport.symantec.com/docs/280922.htm


Karthik2000's avatar
Karthik2000
Level 3
15 years ago
1. The index volume has been marked as failed.
Index Volume: 1E6E085B74072F74A8C2FF8598E1DBDE71110000EVSite/Volume:6521 (BACKHOUSE Tim)
Index Volume Path: I:\Index2\1E6E085B74072F74A8C2FF8598E1DBDE71110000EVSite
Reference: Open
           
 
Due to errors accessing the index volume it has been marked as 'failed' to prevent further errors.  The index volume will remain inaccessible until it has been repaired.

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp



2. Could not open indexing parameters

Reason: Unspecified error  [0x80004005]
Index: 1617140779FB8424A971A870259E177861110000EVSite/Volume:6664 (GAGLIOTI Vince)

For more information, see Help and Support Center at 


3. A low level indexing operation has failed
Error: a severe error occurred; cannot continue [AV:63]
Index Id: 1617140779FB8424A971A870259E177861110000EVSite/Volume:6664 (GAGLIOTI Vince)

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp



this is happening only for 4 mail boxes we have 1000 mail boxes