Forum Discussion

Day_After_Day's avatar
Day_After_Day
Level 2
9 years ago

Granular Exchange 2007 Restore and BE 15

Hi all.

We have a issue here, we can make backups without problems, our Exchange 2007 server has 3 databases and there's no problem do make backups. But, we can not make granular restores, when we start a new task to restore a user mailbox or other item BE doesn't show nothing, no users, folders or items.

We appreciate if someone help us.

Thanks.

Savio - Sao Paulo/Brasil

15
Agents
Backing Up
Backup and Recovery
Backup Exec
Configuring
Recovering
Restore
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    9 years ago

    Hi,

     

    Have you enabled Advanced Open File Option in the backup job for Exchange? If so, disable it and after running a backup, try a restore.

    You can also try duplicating a current Exchange backup set to disk and then running a restore from that.

    Thanks!

7 Replies

Sort By
  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    Hi,

     

    Have you enabled Advanced Open File Option in the backup job for Exchange? If so, disable it and after running a backup, try a restore.

    You can also try duplicating a current Exchange backup set to disk and then running a restore from that.

    Thanks!

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Does it show the Information Store ? If not, would you post the backup job log ? Thanks.

    Also, do ensure the backup sets are actually present on the storage media and recatalog them if needed.

  • Day_After_Day's avatar
    Day_After_Day
    Level 2
    9 years ago

    Hi CraigV. After disable Advanced Open File Option it runs without problems.

    Thanks a lot.

    Savio

  • pkh's avatar
    pkh
    Moderator
    9 years ago

    You should give more details about how you solve your problem.

  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    I think it might have been my suggestion to disable AOFO which did the trick.

    Thanks!

  • Day_After_Day's avatar
    Day_After_Day
    Level 2
    9 years ago

    Hi. I'm sorry.

    After disable Advanced Open File Option it runs without problems.

    Thanks.