Forum Discussion

Boominathan's avatar
Boominathan
Level 2
12 years ago

Ready; No idle devices are available

Hi, My setup UCS(Backup exec)--Nexus 5k--Tape iScalar 500. When I use backup media as Tape library, am seeing the issue as "Ready; No idle devices are available  ". For the same scenario if I use...
2012
Backing Up
Backup and Recovery
Backup Exec
Basics
Best Practice
Error messages
Recovering
Restore
Troubleshooting
CraigV's avatar
CraigV
Moderator
12 years ago

Hi,

 

Make sure you're using the Symantec drivers for your tape drive, and that in Device Manager in Windows, the robotics shows up as" Unknown Medium Changer). If not, change that, you might have to restart your server, and restart the BE services.

You can install the drivers for the tape drive using tapeinst.exe.

Thanks!