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babu78's avatar
babu78
Level 3
10 years ago

VproConsole has stopped working

I have just bought System REcovery Desktop 2013 R. When I want to start teh software it is stopped while loading the software and showing message "VproConsole stopped working".

Please help me to solve this issue.

 

Backup and Recovery
Desktop and Laptop
Windows 8

4 Replies

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  • VJware's avatar
    VJware
    Level 6
    10 years ago

    This KB should help - http://www.symantec.com/business/support/index?page=content&id=TECH210921

  • babu78's avatar
    babu78
    Level 3
    10 years ago

    Hi VJware,

     

    Thanks for your post. I have checked my PC as you suggested. Evevrything is correct on my PC.

    Please tell me another solution?

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    This may help - http://www.symantec.com/business/support/index?page=content&id=TECH72138

    If this also doesn't help, try running a repair install of SSR and if running any AV, set it to exclude from scanning the SSR directories.