Forum Discussion

AlanJ's avatar
AlanJ
Level 4
12 years ago

Error enabling mailboxes.

I have an issue trying to enable mailboxes on an EV 9 server. I get Event ID Event ID: 3139 An non-specific error has occurred whilst enabling archiving for the mailbox which is similiar to other pos...
Enterprise Vault
Error messages
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • VirgilDobos's avatar
    VirgilDobos
    12 years ago

    Hi Alan,

    To me it seems to be indeed related to some MAPI problems. Try restarting the EV services/Task Controller and attempt enabling the mailbox again.

    If problem persists, try with some different mailboxes. Getting the same error? If so, ensure the Deployment Scanner comes clean.

    Cheers,

    Virgil

AlanJ's avatar
AlanJ
Level 4
12 years ago

Hi Virgil,

Deployment scanner comes back clean. There is a scheduled task that restarts the services but the issue still persists.

Mailboxes have been failed over to the DR server, tried those servers and get the same result.

 

Cheers,

Alan