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Sarah_Seftel1's avatar
Sarah_Seftel1
Level 6
12 years ago

McAfee issues with EV10?

  Hi,  My customer send me these logs coming from McAfee, he claims EV is trying to terminate the McAfee processes. Anyone ever encountered an issue like that? I thought of including the whol...
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  • TonySterling's avatar
    TonySterling
    12 years ago

    Actually I heard back from Sarah, the customer excluded the following from being scanned:


    StorageServer.exe
    TaskController.exe

    This stopped the errors.

TonySterling's avatar
TonySterling
Moderator
12 years ago

I have not heard of EV trying to terminate any AV process.

It sounds to me like the virus exclusions aren't set correctly like you said.  You should verify all the recommended exclusions are in place.