Forum Discussion

xspader's avatar
xspader
Level 3
13 years ago

OWA 2010 404 error

Hi All   I have been searching through the forums and have not found anything satisfactory to answer my question as yet, but I have gained some information. What I would like to know is if ther...
Enterprise Vault
Error messages
Features
Information Governance
  • Andrew_S_Jones's avatar
    Andrew_S_Jones
    13 years ago

    I believe what was previously discussed related to an Enterprise Vault Proxy server, however this is for Outlook Anywhere and not OWA Search/Archive Explorer.  Currently the 'Search Archives' and 'Archive Explorer' functionality of the Enterprise Vault OWA Extensions require a direct connection between the client machine and the Enterprise Vault server(s), preferably using an ISA/TMG or similar device.

    Ultimately this was a change in functionality from Exchange 2003 OWA support to Exchange 2007 and above OWA support.  In the end it boils down to a business decision on whether an Enterprise Vault server should be published to allow for the Search Archive and Archive Explorer functionality externally, all other operations (Archive, Restore, Retrieval, etc.) function through the Client Access Server.

     

    Thanks,

    Andrew

LCT's avatar
LCT
Level 6
13 years ago

The post that JW2 wrote that you mentioned was discussed in 2010 and as far as I know nothing has changed regarding this topic. You may want to discuss this 'issue' with SYMC tech Support to get this officially logged and push for solution or at least a workaround. They will most likely point you in the direction of posting an idea as ZeroCool had mentioned above too.

Your best option for your customer is for you to try and work with Tech Support to configure

http://www.symantec.com/business/support/index?page=content&id=TECH63250

without using TMG/ISA. It may be possible but it gets very messy and you need to be very careful with the web.config file as incorrectly configuring the web.config will break EV OWA or/and OWA entirely.

Hope this helps.