PST Import Failure
Good morning. I have been having some trouble getting PST files to import into EV 10.0.3 that got exported from our old Mimosa NearPoint system. We contracted with a 3rd party company called Archive1024 that has a stable of former NearPoint engineers. Their product does a mass export of all of the data from NearPoint and is creating 5 GB PST files of user archived. For example, my own export has 3 PST files.
What I am seeing is that older e-mails (those before 2/2/11) are making the PST import function crash within EV. When I import, it will first pop up a box that says "The PST Migration Server on ServerName has unexpectedly shut down. Click Next to restart migration". It then restarts and crashes again, etc.
The event log will show a few errors such as:
DTrace StorageArchive and MigratorServer when importing the PST files and whatever it is throwing the event in the event log, it should help determine which message crashed and what it crashed on.
You may need to use DebugDiag and have it output the memory when that particular error is thrown if the DTrace doesn't give enough detail, but its definitely a mimosa issue at this point.
If the solution really doesn't work out well for you, and you want to try a different route, contact Andy Becker (Abecker) on this forum as he has done a number of mimosa migrations to EV