Forum Discussion
wklinetobe
12 years agoLevel 3
On further review, I did write this post in a little haste. You are correct. Step 5 doens't need to happen as you pointed out. I was refering to deleting the archive from EV, not the user.This had already happened in another step. Thank you for catching that.
I wanted to take this opportunity to add a few things as well:
- As it pertains to shortcut deletion, I had mentioned that the only option was to manaully remove the shortcuts from the user mailbox. This isn't 100% true. You could ahead of the process make the user part of a different mailbox policy that would delete all shortcuts.This is on the ShortCut Deletion tab of the mailbox policy you create. Give it a few days and confirm all the shortcuts are gone before you do the archive export back to the users mailbox.
- It is also important to note that if you are using DA (Discovery Accelerator) and the user has items that are on legal hold you will not be able to fully remove the archive until all items are off legal hold. The system will remove all items from the archive that are not on legal hold, but cannot fully remove the archive until all items are free of the hold.