User wants to see Archive contents in mail folders panel
Hi
A user up until recently had his archived PST files viewable in the mail folders pane in Outlook. For some reason they have now vanished and the contents can only be viewed from archive expl...
If the folder isn't any longer at its place, EV isn't responsible for that because EV doesn't delete folders in Outlook!
Sometimes one drag-and-drops a folder by mistake to another folder (not just in Outlook...) even withot knowing that this happened. Can you confirm, that this isn't the case? Have a look in some folders beneath the place, where it should be - and don't forget to look into the waste paper basket.
If the folder is completely gone but the archived elements are still in place (Archive Explorer) you have to restore from backup.
Maybe your user has the master waste paper basket in Exchange enabled, ask him for that.
Richard
