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happypig's avatar
happypig
Level 2
12 years ago
Solved

nbu client changed IP address

 

some days age, I installed the NetBackup server and the Netbackup client . but today I changed the client's IP address.the backup process is wrong .

how to make the backup process right ?

7.5
Backing Up
Backup and Recovery
NetBackup
Recovering
Restore
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    12 years ago

    Check that the master and media server(s) resolve client hostname to correct IP address at OS level.

    OS name resolution will either use DNS or /etc/hosts - you need to verify.

    Once you have confirmed that OS lookup is correct, clear NBU host cache on master and media servers:

    bpclntcmd -clear_host_cache

    Then perform forward and reverse lookup in all directions using bpclntcmd.
    See http://www.symantec.com/docs/TECH27430

4 Replies

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  • Sachin_Sawant's avatar
    Sachin_Sawant
    Level 3
    12 years ago

    Hi,

    Go to policy --> client tab add client again and make entry of client ipaddress entry in master/media host file

    and run the job .

  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Check that the master and media server(s) resolve client hostname to correct IP address at OS level.

    OS name resolution will either use DNS or /etc/hosts - you need to verify.

    Once you have confirmed that OS lookup is correct, clear NBU host cache on master and media servers:

    bpclntcmd -clear_host_cache

    Then perform forward and reverse lookup in all directions using bpclntcmd.
    See http://www.symantec.com/docs/TECH27430

  • Thiago_Pereira's avatar
    Thiago_Pereira
    Level 4
    12 years ago

    Just addd more information to what Marianne send,

     

    See the hosts file in C:\Windows\system32\drivers\etc\hosts, search for any entry with server your alter IP - remove if you dont use this config or update.

     

    Run in command prompt from Media or Master Server:

    bpclntcmd -hn client_name (Show the name and IP resolution use by Netbackup)

    ipconfig /flushdns (Clear cache dns from Media or Master server - where you run the command)

    bpclntcmd -clear_host_cache (clear all host cache for Netbackup - this does not affect your environment if you are running with backups)

     

    After this command re-run the first command and check the ip, if is the new one or the old.

     

     

     

     

     

     

  • BTLOMS's avatar
    BTLOMS
    Level 5
    12 years ago

    Netbackup works by resolving IP address / Hostname.

     

    Make sure your Hostname resolution is happening to the right IP address. Make necessary DNS entries on your DNS servers.