How do I create a Custom Recovery Disk using the SSR 2013 Trial

Got a problem using SSR 2013 60-day version.

I tried to create a system recovery disks on blu-ray BD-R media, but when the first (of 10 discs) is full, I get an error message telling me that it couldn't go on with the process to continue making the next disc in the disc set. So then the operation failed.

HOW CAN I OVERCOME THIS PROBLEM?

Are there coming any patches which can fix the problem?

Those comments from Brian_H are incorrect I'm afraid.

Not quite sure I get your other points though. Creating a custom recovery disk is pretty straightforward in my opinion - just open up the console, go to Tasks/Create Custom Recovery Disk, then follow the wizard.

Hope that helps.

Hi Chris.

Thanks for the reply.

Re the creation of a Custom Boot Disc I quote:

From Brian_H response.

You can use the recovery disk as is. You can also manually add drivers if you need any.
But you can't actually create your own custom recovery disc until the product is activated.

I took this to mean that if it's not the full purchased version it's not activated and thus no Custom Boot Disc. My apologies if that was in error but perhaps that comment could be clarified.

However, the rest of my issues remain. There should have been a simple link in the Recovery/Tools option to "Create a Recovery Boot Disk" not Create A Custom Boot Disk. I have uninstalled  SSR so can't check on my terminology but the gist should be clear. Then after going to the 'Create A Rescue Boot Disc' a clear link to how to do it should be provided (including appropriate files) there could then be the additional option to Create A Custom Disc,

There is/was an issue with obtaining the Trial Version as I previously mentioned. Most frustrating filling out the required form, clicking submit, only to be sent back to filling out the form repeatedly without any indication that an email had been sent.

Rightly or wrongly, to my way of thinking, System Recovery Software should be error and/or confusion free and very easy to follow right at the beginning of useage otherwise frustration sets in and in my case a decision to discontinue trialling the software. Perhaps a loss for me and definitely a loss for Symantec.

Thanks for your reply, I shall no longer upset your day.

Peter B.

Just a mention of how to create a CUSTOM Rescue Boot Disk which can't be done anyway.

You CAN create a custom recovery disk when in trial mode. What exactly is the problem you are having?

I have gone through the ridiculously long and privacy infringing registration process just to be able to provide a response to my (and obviously others) problems with trying to create what should be a simple matter of creating a Recovery Boot Disk - let alone a 'Custom' Recovery Boot Disk.

My opinion?

It's crap. Poorly documented, poorly advised and woefully managed.

NO MENTION about limitations before downloading the trial.

Even the Trial page was faulty. Click on the download button and it immediately takes you back to the fillout the documentation screen. No mention of 'An email has been sent to you ......'.

Frustration from the start.

And again NO MENTION in the software of how to do what should be a simple task of creating a Rescue Boot Disk. Just a mention of how to create a CUSTOM Rescue Boot Disk which can't be done anyway.

This is a timewasting heap of junk. And if this is only evident right at the start of trying to use this dumb software then I shudder to think what is in store later. So much time wasted 

I can't wait to uninstall it. Hopefully that works OK. Will be a pleasant change.

Good luck to others that attempt to perservere with this rubbish.

Amen.

Peter.

mgshn,

Just a note: I have used most of the popular backup programs on the market today and you will not find a more reliable backup than SSR. 99% of all systems can be restored without making a custom SRD. And even to different hardware as long as you have the drivers for the new hardware. I have done this many times on many different servers.

 

http://buy.symantec.com/estore/categoryDetailPage/skuType/Product/productCode/SSRS-EXP-LEM_2013_12MO_PC/buyNowTabSelectdCategroy/1/parentCartId/0/asoociationType/0/

 

download the server edition of SRD. Make sure you download the English option or Multiligua. Once downloaded look for the ISO compressed zip file. Extract and burn on the DVD

Another issue has surfaced, described in a sperate thread, aside from needing the custom restore CD b/c of additinal drivers I need. SSR 2013 WILL NOT UNINSTALL. Without being abile to remove SSR I cannot reinstall Ghost. That means in 57 days I will not have a working backup program unless I either buy this one before I even know if it works or buy a competitors product because loading the free Symantec trial prevented me from ever again using Ghost. If you can help me uninstall SSR I would apprediate it because speaking for hours with several people at Sym. tech support has not resulted in success. Bob

I mentioned this on your other thread, but for the benefit of others watching here....these are the only things that you cannot do when in trail mode:

*The following features are unavailable with this FREE 60 day trial: Backing up My Computer and Virtual to Physical conversions from the Symantec System Recovery Disk.

Hope that helps to clear up any confusion.

This is correct.

The internal version of SSR 2013 is 11.0.0

The internal version of SSR 2011 is 10.0.0