One to two failures a week A telecommunications company was using Veritas NetBackup Storage Migrator to automatically save files to tape and then remove them from disk, minimizing disk space usage. Because the data backed up to tape included telephon...
This is about a federal agency—one of the biggest—that faced big IT problems. A 12-million-dollar product implementation ground to a halt and 22 problem reports were opened within two weeks. Then within those same two weeks, all 22 problems were solv...
Symantec channel partners are dedicated. One such contractor called in to Symantec support when she was having difficulty upgrading a local government site on the West coast to the latest version of Backup Exec (BE). It was her responsibility that Th...
A transportation company was testing Symantec Backup Exec 11d for Microsoft Exchange Server to see if it would make the company's backup and restore operations more efficient. The plan was to use the new Granular Recovery Technology (GRT) to do a sin...
Good installations can go bad When a large Canadian IT consultant ran into trouble serving a client, it turned to Symantec technical support for assistance. The customer site had suddenly lost the ability to perform backups. The consulting firm had c...
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