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Knowledge Base Articles

Symantec System Recovery 2013 - The status in the tray icon is blank, not able to see if backup/restore was successful or not. A green check mark in the tray icon is also not visible.

Issue Symantec System Recovery 2013 - The status in the tray icon is blank, not able to see if backup/restore was successful or not. A green check mark in the tray icon is also not visible.   Error Please check the logs which have been co...

MaXi_KiNg by Not applicable
Employee Accredited
  • 894 Views
  • 1 comments
  • 1 kudos

Netbackup 7.x and media read errors - Are the basics done ?

This Article is only for Netbackup 7.5 version which uses Linux as operation system for example SLES 11 or RHEL. When you using the SLP or Vault Feature in NetBackup you can see a lot of issues like those: failed, media read error (85). cannot posit...

Speedy1205 by Level 4
Employee Accredited
  • 1170 Views
  • 2 comments
  • 2 kudos

Troubleshoot NetBackup Status Code: 99

Permanent link   Problem:  How to troubleshoot NetBackup for NDMP Backup failures when status code: 99 (NDMP backup failure) is reported.  Includes logging instructions.   Error:  STATUS CODE: 99   Cause:  Status 99 in NDMP backups ...

smurphy by Level 4
Employee Certified
  • 4431 Views
  • 7 comments
  • 7 kudos

Using LiveUpdate to Upgrade Netbackup client from 7.1.0.4 to 7.5

When LiveUpdate is used to Upgrade the Netbackup client version, you might be seeing issues that LiveUpdate is failing with the message: "20.06.2013, 12:25:58 GMT -> HttpSendRequest (status 304): Request succeeded - File up to date so download is not...

Speedy1205 by Level 4
Employee Accredited
  • 606 Views
  • 0 comments
  • 0 kudos

NetBackup Technical Information Updates: Deduplication FAQs

Speeding up deduplication Check here for new and updated technical articles (and videos) on NetBackup and NetBackup Appliances that have been vetted by a cross-functional content council of NBU product and technical support engineers.  The first art...

Latest NB 7.5.0.4 AND NB 7.5.0.5 Software Alerts from Symantec

  I suggest you to subscribe to these alerts Netbackup Latest Versions Software Alerts Best Practices: Symantec strongly recommends the following best practices: 1. Always perform a full DR backup prior to making any changes to your environment. 2....

inn_kam by Level 6
Partner Accredited
  • 464 Views
  • 0 comments
  • 2 kudos

DLO Agent MP7 Installing Errors Resolution

Hi All I have installed Netbackup DLO Agent mp7 for about approx 60 users and upgraded them from mp3 version to mp7 , for one of our customer so i have gone through a lot of experience and errors when i upgraded DLO Agent  Which i want to share you w...

inn_kam by Level 6
Partner Accredited
  • 1476 Views
  • 5 comments
  • 2 kudos

LOG Locations in Backup Exec

LOG Locations in Backup Exec:   Backup Exec Support Log (SymHelp): Default Directory: C:\Program Files\Symantec\Backup Exec Filename: <Servername>__<Date>__<Time>.sdbz Usage: Symantec Help (SymHelp) is a utility designed to quickly and efficiently di...

Sym-cr by Level 5
  • 25514 Views
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  • 1 kudos

My BE 2010R3 --> 2012 Upgrade Experience

I hope this will help out other users and also the Symantec tech support team: I would like to preface this by saying that I have been working on trying to get BE2012 installed on my system since it came out.  I waited for SP1 with abated breath hop...

Error code 156 - How to.

Check this on client: Check on the event viewer (system and application) for event id related with VSS errors and take note of them.Check the services, look for the Microsoft shadow copy provider and volume shadow copy and restart both of them.Open a...

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