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1/8 G2 Autoloader wrong slot count

A_Knoke
Level 3
I have a HP 1/8 G2 autoloader and Symantec BE 11D.  When I look at devices I only see 7 slots.  Using HP diagnostics it sees 8 slots no problem.  I have tried disabling the mail slot and doing an inventory from the front panel of the tape drive as well as via BE but it only sees 7 slots.  I have tried reinitializing the the robot, scanning.  I get 7.  Initially it did not see the tape that was located in slot 1.  Now after all my messing around it see the tape in slot 1 but not the tape in slot 8.  Any ideas?  Thanks.  Andy
1 REPLY 1

A_Knoke
Level 3
Aha, I got it.  I was able to unlock the mailbox and reinventory.  What I was missing was I was not restarting the server.  Restarted and now I have 8 slots.