1) DLO Agent Build Info Empty!!! 2) Replace DBInstance!!!!

[Sergey_Sklyarov]

1) After Installing HotFix 17....

\\ServerName\DLOAgent\

DLOBuildInfo.ini :

[BuildInfo]
buildname = "DLO"
buildversion = "324B08a"
productversion = "3.1"
==============================

\\ServerName\DLOAgent\Update_11.0\

DLOAgentUpdate_BE.ini :

[update]
Name=11.0 Update
Description=Updates Backup Exec DLO Desktop Agent to 11.0
MajorVersion=3
MinorVersion=1
PromptUser=1
ExitAfterLaunch=0
Build=3.24.09a
srcPath=\\%DLOADMINSERVER%\DLOAgent\update_11.0
cmdName=AutomatedAgentUpgrade.exe
cmdArgs=
cmdPath=%DOWNLOADDIR%

After updating from

\\ServerName\DLOAgent\Update_11.0\

 DLOAdmin shows current version 3.1, but does not show current Build

2) After updating DLO Agent, clients can't connect to a server because updating replaces in the register value "DBInstance" :

BKUPEXEC ---> BKUPEXECDLO

[Greg_Meister]

Sergey,

Please confirm that you followed the "Post-Installation Steps" from the Technote for Hotfix 17. In the  SETUP.INI, the DLODBINSTANCENAME needs to point correctly to the DLO instance. If the media server was upgraded from an earlier revision, you will normally point to BKUPEXECDLO. If the media server was a clean install of 11.d, it should point to BKUPEXEC. This needs to be configured before the DLO Agents are updated with the hotfix.

Regards,

Greg

[Sergey_Sklyarov]

I had previously reviewed this "Post-Installation Steps" from the Technote for Hotfix 17  and made the changes to the setup.ini file:

Code:

[Startup]packagename = Symantec Backup Exec Desktop Agent.msicmdline =/qn DEFAULTMEDIASERVER="BACKUPSERVER" DLODBINSTANCENAME="BKUPEXEC" LAUNCHCLIENT="0" REBOOT="ReallySuppress" /l*v "%TEMP%\DLOAgentInstall.log"

 My steps:

1) Update from \\BACKUPSERVER\DLOAgent\Setup.exe ....OK! but  buildversion = "324B08a"  - Why??

2) Update DLOAgent on another computer from \\BACKUPSERVER\DLOAgent\update_11.0\AutomatedAgentUpgrade.exe 

After Update DLOAgent connect to a server failed. ОК....

3) I have Unpacked AutomatedAgentUpgrade.exe  , Setup.ini: 

Code:

[Startup]packagename = Symantec Backup Exec Desktop Agent.msicmdline = /qb! LAUNCHCLIENT="1" /l*v "%TEMP%\DLOAgentInstall.log"

 
otherwise build versions are different in DLOBuildInfo.ini and DLOAgentUpdate_BE.ini - WHY?

Please update

DLOBuildInfo.ini (\\BACKUPSERVER\DLOAgent\DLOBuildInfo.ini) ,

DLOBuildInfo.ini (\\BACKUPSERVER\DLOAgent\update_11.0\AutomatedAgentUpgrade.exe\DLOBuildInfo.ini),

DLOAgentUpdate_BE.ini  (\\BACKUPSERVER\DLOAgent\update_11.0\DLOAgentUpdate_BE.ini)

with correcly build info.

Please fixed AutomatedAgentUpgrade.exe.

Message Edited by Sergey Sklyarov on 04-05-200708:10 AM