11D and Microsoft Exchange Server 5.5.

[Server_Manager]

Hi,

I am using Backup Exec 11d, and part of my backup regime includes backing up some Microsoft Exchange Server 5.5 Servers. However, though I capture the Mailbox Messages, I can't capture the .edb's and every Mailbox gives me the error message V-79-57344-33928 - Access is denied. My Backup Account is in the Administrators and Domain Administrators group, but still no joy.

Can anyone offer any advice.

Thanks in advance.

Server Manager.

[perry_baker]

Troubleshooting individual mailbox backups, especially with Exchange 5.5, can be an in depth process but I have listed a few technotes below that may help.

Document ID: 242606
http://support.veritas.com/docs/242606
Preliminary Troubleshooting List for Exchange and mailbox backups

This is an older one but the concepts still apply to Exchange 5.5 today.
Document ID: 243300
http://support.veritas.com/docs/243300
How to configure Backup Exec 8.5 and 8.6 for Windows NT and Windows 2000 to perform individual mailbox backup on Microsoft Exchange 2000


Document ID: 262135
http://support.veritas.com/docs/262135
Exchange mailbox backup jobs fail with the error: "Unable to attach to \\Server\Microsoft Exchange Mailboxes."


Your best option is to search the knowledge base for something like the following:
exchange and mailbox and "access denied"

If / when you do the search leave the version filter to all versions as some of the older technotes will likely be useful for Exchange 5.5 troubleshooting.